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Today, we all recognize that the ability to retain and port phone numbers across different service providers is critical for both businesses and individuals. The process of porting numbers within a single country has evolved in recent years, and moving a telephone number from one provider to another has become relatively straightforward.  However, these procedures become significantly more complex and sometimes less reliable when porting across international borders. Different countries have disparate telecom networks, as well as their own technical standards, regulatory frameworks, and operational procedures. All these components must be coordinated or integrated to enable successful global number porting.  It is important for subscribers who use international telecom services to understand the challenges of global number porting, to have realistic expectations of the process, and to be able to ask relevant questions. This article sheds light on the complexities involved in global porting services, and the broader implications for consumers…

DIDWW, a leading global provider of two-way SIP trunking and messaging services to operators and businesses all over the world, has announced the launch of phone.systems™ v3.0, a significantly enhanced version of its cutting-edge cloud PBX. This latest release includes a dedicated phone app that is optimized for business communications, integrations with CRMs, and additional functionalities.

Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, announced that during 2024, the company has successfully delivered more than 1 billion Rich Communication Services (RCS) business messages for businesses worldwide.  This milestone underscores Sinch’s role as a trusted partner when businesses seek out innovative messaging solutions to engage with their customers.

Apple’s recent decision to adopt Rich Communication Services (RCS) has sent shockwaves through the messaging landscape, driving broader RCS adoption. RCS, an upgrade from traditional SMS, promises richer, more interactive messaging features that allow users to send high-quality media, see read receipts, and enjoy smoother conversations across devices. In this exclusive Q&A, we speak with Robert Gerstmann, Chief Evangelist and Co-Founder of Sinch, to delve into Apple’s adoption of RCS. Known for pioneering advancements in mobile enterprise communications, Gerstmann has played an instrumental role in shaping the Sinch brand and its global strategy. With over 15 years of experience, he offers an insider perspective on how Apple’s embrace of RCS could reshape messaging dynamics, bridge compatibility gaps between iOS and Android, and open new avenues for business communication. Read on as Gerstmann unpacks the opportunities and challenges of this pivotal shift in mobile messaging, offering a blueprint for businesses keen…

Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, is excited to announce that RCS can now be provisioned using our Sinch Customer Dashboard, expanding the number of tools available for businesses to get started with RCS quickly and seamlessly. With its suite of APIs and user-friendly solutions, Sinch is helping businesses take advantage of RCS at scale, making messaging more interactive, engaging, and accessible.