SSE Enterprise Telecoms, a UK-wide high capacity network and connectivity provider, has announced a new critical network contract with Jisc, a digital technology supplier for the education and research sector in the UK. The agreement includes the launch of the Janet South network and an extension of the UK Backbone network partnership, providing data-intensive research centres access to significant bandwidth and speeds of up to 100 Gbps. Colin Sempill, Managing Director, SSE Enterprise Telecoms, said: “Through utilising our expansive network and industry expertise, Jisc has been able to provide vital connectivity to some of the UK’s most critical education and research facilities. Thanks to our high capacity, low latency services these institutions can collaborate across the UK and the globe.” “We’re very excited to announce the launch of the Janet South Network partnership and further extension of the UK backbone network, which will keep vital institutions producing ground-breaking…
Europol, the European Union’s police agency, has published a report stating that telecoms fraud is costing over 29 billion Euros every year. The survey on cyber-telecom crime was conducted by Europol’s European cybercrime center (EC3) and cyber security specialist Trend Micro. This report underlines that telecom fraud is becoming a low-risk alternative to traditional financial crime, and due to the reduced cost and increased availability of hacking equipment, this type of fraud is on the rise. According to Europol, the most common methods of telecom fraud are vishing, where people are persuaded to disclose personal details, Wangiri, where people are tricked into calling back to expensive numbers, and international revenue sharing fraud (IRSF) that is claimed to be “the most damaging fraud scheme to date”. Describing IRSF, Europol stated: “It involves transferring monetary value from one carrier to another, based on the inter-carrier trust between telecom operators. Patient fraudsters…
Oculeus, an innovative telecommunications software provider from Germany, has announced the launch of a cloud-based fraud protection service. The new solution, branded with the name Oculeus-Protect, is designed to meet the growing needs for security in the enterprise telecoms industry. The new fraud protection service is supported by the company’s regional cloud environment, and is currently available throughout Europe, and North and South America. The software provider defines the new service as “a real-time telecoms fraud protection service that provides enterprises an intelligent and automated framework to efficiently prevent false charges resulting from unauthorized usage of enterprise telecommunication channels by cybercriminals and other perpetrators of telecom fraud”. They claim that the software is able of block fraudulent telecommunications traffic within milliseconds, and have positioned the service to be totally independent of user’s telecommunications service provider. “There is a clear and definite need for our new telecoms fraud protection service,”…
Vodafone New Zealand recently announced it will be the first telecommunications company to launch an Intelligent Digital Human in cooperation with a Kiwi company, FaceMe. While the identity of the Digital Human should be revealed within the next two months, it is already clear that the AI-based assistant will be of great benefit in improving the self-service experience for Vodafone’s customers, and allow staff to devote time working with more complex customer demands. “Great customer experience happens through meaningful conversations. FaceMe has evolved AI technology to create Intelligent Digital Humans that are human-like in their appearance and interaction. Thanks to machine learning, they are capable of continuously learning how to anticipate our customers’ needs and better serve them,” explained Vodafone’s director of Customer Operations, Helen van Orton. Orton emphasized that this initiative is not a replacement for front-line customer service, but will rather aid in maximizing staff…
AI and autonomous networks will transform VoIP operations only when they understand context. Digital Twins give service providers a live map of sites, devices, alarms, and customer impact, helping engineers identify root causes faster, reduce downtime, and build trusted automation for resilient telecom networks and smarter VoIP service delivery workflows.
UK plans tougher penalties for attacks on subsea cables and pipelines, strengthening protection for the infrastructure carrying VoIP, cloud, banking, and enterprise traffic. With prison terms, unlimited fines, and new operator duties proposed, telecom providers face higher security expectations as undersea networks become central to national resilience and digital communications.
Arelion’s Helsinki–Warsaw network expansion boosts Baltic connectivity with multi-terabit capacity for cloud, Ethernet, wavelengths, and IP Transit. The route delivers lower latency, diverse resilient paths, and scalable bandwidth, helping enterprises, carriers, and VoIP service providers support real-time communications, data growth, and reliable European network performance across emerging digital corridors today.
Huawei’s ISO 37001 certification across 14 European countries strengthens trust for telecom operators, VoIP providers, and enterprise communications buyers. With BSI recognition and stronger anti-bribery compliance, Huawei signals greater governance transparency for critical networks, cloud platforms, and VoIP infrastructure as European customers demand resilient, ethical, and auditable technology partnerships today.
Anthropic’s research warns that self-replicating AI could soon spread across IoT devices, creating new risks for VoIP networks, telecom operators, and enterprise communications. As connected hardware grows, VoIP security teams must prepare for smarter threats, stronger segmentation, and real-time monitoring to protect voice infrastructure from autonomous AI activity at scale.
AT&T’s OpenAI partnership brings enterprise AI into telecom legal operations, showing how VoIP and communications providers can streamline compliance, contracts, and decision-making. With human oversight at the center, the initiative highlights a smarter future for telecom operators using AI to protect data, accelerate workflows, and drive business growth securely today

