8×8’s partnership with Mitel heralds a new era in VoIP, offering native support for Mitel SIP desk phones. This integration empowers businesses to seamlessly transition to advanced 8×8 communication solutions, preserving existing hardware while unlocking AI-driven innovations. Enjoy reduced costs, improved voice resiliency, and enhanced user experience with comprehensive VoIP solutions.
Wavenet’s strategic partnership with 8×8 marks a pivotal shift in the VoIP industry, enhancing enterprise communication solutions with robust cloud capabilities. By integrating 8×8’s cutting-edge technology, Wavenet delivers a comprehensive platform optimized for voice, messaging, and customer engagement, streamlining communications for businesses seeking efficient VoIP solutions.
Discover the power of CPaaS in revolutionizing business communications. By embedding automation and multichannel messaging into workflows, organizations can enhance efficiency and engagement. Harnessing AI, CPaaS platforms significantly improve interactions across various channels. Stay ahead with technologies like RCS and conversational intelligence, optimizing communications for a seamless, satisfying experience.
8×8 has launched AI-enhanced features for its cloud contact center and unified communications platform. These new capabilities focus on improving customer satisfaction by enhancing self-service and enabling agents to handle complex queries effectively. However, delays in feature rollouts could harm 8×8’s competitive position and market reputation.
Leading cloud communication and contact center solutions provider, 8×8, Inc., has unveiled an enhancement to its Intelligent Customer Assistant platform, introducing voice-powered conversational AI. This addition augments the already robust conversational AI self-service capabilities of 8×8’s platform, enabling businesses to seamlessly deliver both straightforward and intricate experiences through digital and voice channels.
8×8 boosts Microsoft Teams with native calling integration, Opera’s iOS app adds Aria AI chatbot for content generation, Rogers clinches top spot in umlaut’s Canadian carrier study, and IoT propels enterprise transformation with 5G and eSIM adoption, per Omdia survey.
Deutsche Telekom named the most valuable brand in Europe The Brand Finance Global 500 has rated Deutsche Telekom (DT) the most valuable brand in Europe, bringing it up six places to 11th overall. The company ranks second amongst worldwide telecoms, trailing only Verizon and ahead of AT&T. Only Samsung, the Industrial and Commercial Bank of China and TikTok break the US company’s dominance of the top 10 most valuable brands in the world. Read more at: https://tinyurl.com/57u59bbw e& increases stake in Vodafone to 12% In recent years, Vodafone has suffered financial setbacks and investors have pushed the corporation to make adjustments and restore its fortunes. e& (previously Etisalat), one of Vodafone’s investors, has purchased a nearly 10% share in the company for £3.3 billion and has since steadily raised its stake to 12%. The transaction will provide e& with considerable exposure to a global leader in connectivity and digital services,…
If you ask anyone who is familiar with VoIP systems, they’d probably tell you that choosing the right service provider can indeed be a difficult task. The VoIP market includes numerous service providers, each of them claiming to be the best. It’s easy to get frustrated with the selection process when seeking a service provider, and it’s challenging to compare features, benefits and customer support quality on offer. Therefore, we’ve done the legwork, and all you have to do is read our findings. So, there you have it – our top 10 picks for the best VoIP systems in 2022. RingCentral Office is a renowned cloud-based VoIP platform with a wide range of capabilities that should be able to meet the needs of any company phone system. Furthermore, APIs may be used to enhance RingCentral Office’s integration with other apps. RingCentral Office stands apart in the market for medium-sized…
Telefonica reveals a new rebrand Telefonica has announced its new rebrand at the company’s annual general meeting. The company also reelected its Chairman and CEO Jose Maria Alvarez-Pallete to its board for a further four-year term with increased backing from shareholders. The newly refurbished design will be used in the company’s brands under the Telefonica name, but will not replace the Telefonica-owned consumer-facing identities O2 and Movistar. According to the company, the new logo reflects extensive restructuring efforts started in 2019 and is reminiscent of the 1984 logo that also resembled the letter T made-up of small circles. Read more at: https://tinyurl.com/34hwm3ve AT&T gifts boost in fiber speed to its customers AT&T has announced that it is giving its customers a free increase in fiber speeds. The company is increasing its access speeds from 100 Mbps to 300 Mbps, and 300 Mbps to 500 Mbps respectively. The company will continue…
A good VoIP provider ensures seamless online telecommunications services of the highest quality for business of all sizes, making interactions easier and more gratifying for both employees and customers. Plus, the best thing about VoIP services is that they are less expensive than traditional phone systems and much easier to set up. In addition, with cloud VoIP, clients can move direct extensions to new geographic locations with just a few clicks in the provided self-management platform. However, choosing the right service provider is not such an easy task. With so many options, how do you decide which one is right for you? If you are having a hard time choosing one, then you are in the right place. In this article, we discuss the top-rated VoIP systems for 2021. 8×8 Inc. provides cloud communications and customer engagement solutions. This includes voice, contact center, video, mobile and unified communications…
