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ACQUISITION

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The Apiary Capital portfolio company Conn3ct, a provider of unified communications, contact center and global network service solutions, has acquired ICR Speech Solutions and Services Limited (ICR), a highly specialized speech application development company involved in interactive voice response (IVR) and next-generation speech bot technology. Conn3ct said that this acquisition is a major event in the company’s strategy, and adds important skills and intellectual property to IVR, which is essential for delivering an optimum call center customer experience. According to a statement, this partnership with ICR will enable Conn3ct to offer a fully automated caller experience, where complex queries are quickly identified and routed to a live agent. IVR is a critical contact center technology that provides the initial response to the calling customers before they reach an agent. Substantial advances in technology and the introduction of artificial intelligence and machine learning have driven IVR from basic call management to…

Telefonica Deutschland Holding AG, the leading mobile operator in the German market, has announced an agreement to sell about 10,100 telecom sites to the group’s majority-owned tower infrastructure arm Telxius Telecom for EUR 1.5 billion. The acquisition deal includes 10,000 rooftop sites and up to 80 tower sites, as well as an obligation to build 2,400 new sites (BTS). This move will ensure the company’s exceptional future growth in Germany, Europe’s largest telecom market, where a robust deployment by operators is expected to improve mobile broadband coverage and secure the future deployment of 5G. Markus Haas, CEO of Telefonica Deutschland, said, “This is one of the largest and most important transactions in the history of Telefonica Deutschland. It represents an important milestone in focusing our business activities. We are pursuing a clear course based on our growth strategy. Within this strategy, we are focusing on further improving the quality of the O2 network for our…

Samsung Electronics has completed an agreement to acquire network services provider TeleWorld Solutions (TWS). Headquartered in Chantilly, Virginia, TWS provides network design, testing and optimization services to mobile service and cable operators, equipment OEMs and other companies in the United States. This acquisition is expected to help Samsung address the need for end-to-end support in delivering network solutions aimed at upgrading the 5G and 4G LTE networks, and providing connectivity service advancements in the US. Paul Kyungwhoon Cheun, Executive Vice President and Head of Networks Business at Samsung Electronics, said, “The acquisition of TWS will enable us to meet mobile carriers’ growing needs for improving their 4G and 5G networks, and eventually create new opportunities to enhance our service capabilities to our customers. Samsung will continue to drive innovation in communications technology, while providing optimization services for network deployments that accelerate US 5G network expansion.” Under the agreement,…

Gamma Communications, a rapidly growing provider of communications services to the UK business market, has announced  its acquisition of Telsis Communication Services, a UK-based developer of unified communications-as-a-Service (UCaaS) products for small to medium-size enterprises (SMEs). Gamma anticipates that this acquisition will bring the right combination of specialist development skills and engineering expertise, thus helping the company to achieve its strategic goal of becoming a leading UCaaS campaigner. Andrew Taylor, Chief Executive of Gamma, said, “We’re really pleased to announce the acquisition of Telsis. The development skills they have are core to Gamma’s UCaaS strategy and we plan to enhance our existing engineering teams to provide more resource to accelerate our existing roadmap. We look forward to working alongside the Telsis team as we continue to grow Gamma and capitalise on the opportunities ahead.” The transaction, the value of which is estimated between GBP 2 to 3 billion, follows…

Ontario, Canada-based Sangoma Technologies, a provider of Unified Communications solutions, has announced the strategic acquisition of VoIP Innovations, LLC (VI), a privately-held technology company in Pittsburgh, PA that specializes in wholesale SIP trunking. This acquisition, Sangoma’s eighth in the last eight years, is expected to provide the combined company with several strategic advantages, including increased scale, a recurring revenue contribution that continues to grow, an entirely new product category in Communications Platform as a Service (CPaaS), robust EBITDA margins, and a new sales channel. Bill Wignall, President and CEO of Sangoma, said, “We continue to look for prudent ways to grow our product portfolio, customer base, distribution network, overall sales, recurring revenue and EBITDA. This acquisition is strategic to Sangoma for all of those reasons, and with about 90% of VI revenue being recurring, it should increase Sangoma’s proforma recurring / services revenue to approximately 45% of total sales.”…

InMobi, a tech company providing marketing solutions to enterprises, has announced  the acquisition of the mobile data and advertising company, Pinsight Media. This all-stock deal between Pinsight Media’s previous owner Sprint and InMobi is part of a broader strategic partnership between the two companies, covering devices, data, media and marketing. “Sprint’s partnership with InMobi goes beyond this acquisition. We have been looking for a strategic partner that can deliver the latest digital marketing and mobile advertising technologies, besides having a deep appreciation of regulatory, privacy, and data concerns. This partnership provides Sprint with an innovative partner for driving our marketing success,” commented Rob Roy, the Chief Digital Officer at Sprint. Pinsight Media works with leading US telecoms service providers and advertisers to improve targeted advertising on mobile devices. InMobi will benefit from the deal by bringing the user behavior analysis and marketing strategy insights from Pinsight to the…

RingCentral, the California-based cloud communication and collaboration solution provider, has made a definitive agreement to acquire the cloud digital customer engagement platform, Dimelo. Dimelo is a single management interface enabling communications with customers through a variety of channels, including email, social networks, chat and mobile. This innovative platform is already in use by major companies across a number of industries, including Allianz, AXA, BNP Paribas, ENGIE, Orange and Telenor. “In today’s digital world, engaging with customers over digital channels is crucial to business success. With Dimelo, consumer-facing enterprises can transform how they engage with their customers. Simply put, Dimelo enables companies to vastly improve their customer interactions by delivering world-class integrated experiences across a multitude of digital channels. We’re excited to welcome the Dimelo team to RingCentral,” said the CEO of RingCentral, Vlad Shmunis. The addition of the Dimelo platform will expand the already considerable RingCentral solution…

A leading global provider of telecommunications solutions and services, Tata Communications, has announced the acquisition of the Dutch IoT specialist and mobile network enabler, Teleena. This deal is a clear investment in technology and talent that are expected to contribute to Tata Communications’ growth in the IoT and mobility markets. “The growth rate in the global mobility and IoT market is phenomenal: by 2021, enterprises’ spending on mobility alone is set to surpass USD 1.7 trillion,” commented Anthony Bartolo, the Chief Product Officer at Tata Communications. “Our vision is to create an environment where anything can be ‘born connected’. Providing everyone and everything in the world with seamless connectivity globally will support businesses’ digital transformation. The combination of the Tata Communications MOVE™ platform and Teleena’s technology and talent will help us fulfill this vision, and accelerate our growth in the mobility and IoT market.” This agreement did not…

The IDT owned VoIP communication service provider net2phone has announced the acquisition of the SaaS-based business phone and communication solutions provider Versature. The two companies will join forces and continue to provide Canadian companies with innovative communication services. “This transaction will accelerate Versature’s growth trajectory in Canada through a powerful alignment of values and innovative technology for voice and call analytics combined with ready access to capital. As a result, Versature will scale Canadian operations by attracting top talent while continuing to innovate and aggressively pursue opportunities in the Canadian market,” commented Versature’s President and COO, Jonathon Moody. With the addition of Versature, net2phone has expanded its operational coverage, which now includes Canada, the US, Brazil, Argentina, Mexico, Colombia, Spain and Hong Kong. Moreover, the combined revenues of both companies for May, June and July totaled over $5 million. “We continue to be very pleased by the trajectory of net2phone’s…