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AI and Machine Learning (ML) are transforming VoIP, enhancing communication efficiency and cost-effectiveness. This integration offers features like real-time call quality optimization, personalized user experiences, and advanced IVR systems. AI-powered analytics unlock valuable insights and improve security. The future holds seamless IoT connectivity and a redefined way we connect through VoIP.

his week, the University of Bristol has powered up Isambard-AI, the UK’s fastest and most potent supercomputer, following a £225 million investment announced by the government last March. Built by Hewlett Packard Enterprise, Isambard-AI boasts over 5,000 NVIDIA superchips, enabling it to execute a staggering 200 quadrillion calculations per second. Officially named the AI Research Resource (AIRR), this supercomputer surpasses its predecessor by a factor of ten in computational power, aiming to support critical AI technology development.

South Korean telecommunications giant SK Telecom has secured approval from the International Telecommunication Union’s Telecommunication Standardization Sector (ITU-T) for its proposal to standardize technology for AI data centers. This development marks a significant step forward in establishing international norms for AI-related technologies in data centers.

In a collaborative effort, Microsoft and US President Joe Biden have revealed plans to construct a $3.3 billion data center in Mount Pleasant, Wisconsin. This initiative aims to bolster technological infrastructure, fostering the development and deployment of advanced cloud services and AI applications for companies across Wisconsin and its neighboring regions.

Meta is ambitiously positioning itself to become the world’s top AI company, co-aligned with an increase in AI spending. The tech giant’s latest earnings reveal a climbing revenue and expenses, inciting mixed responses from investors. The landscape of optimistic forecasts and increased capital expenditures seems less rosy weighed against lower than expected Q2 revenue forecasts and significant investments into AI infrastructure. CEO Mark Zuckerberg points to an aggressive AI research expansion being instrumental in the fierce race against competitors OpenAI and Microsoft.

Evidence reveals rising customer dissatisfaction with automated systems in UK businesses, according to a study by Cavell. Chatbots and similar technologies appear to fail in meeting customer service expectations, with 44% of respondents noting a quality slip in service over the past three years. Many UK adults still prefer human assistance in resolving issues, revealing a persistent demand for more personalised, efficient support mechanisms.

Fujitsu Limited and Oracle have joined forces to introduce innovative cloud and AI capabilities tailored to the digital sovereignty needs of Japanese enterprises and government agencies. This collaboration focuses on leveraging Oracle Alloy to enhance Fujitsu’s Hybrid IT offerings, particularly its Fujitsu Uvance platform designed to assist clients in business growth and societal problem-solving.