Several major technology companies have joined forces to establish The AI-Enabled ICT Workforce Consortium, aimed at enhancing skills and knowledge among tech professionals facing potential disruption from artificial intelligence (AI). Notable participants include Cisco, Accenture, Eightfold, Google, IBM, Indeed, Intel, Microsoft, and SAP, supported by key industry and labor organizations.
RingCentral, Inc. (NYSE: RNG), a prominent provider of AI-driven cloud business communications, made a significant announcement at Enterprise Connect 2024 in Orlando. The company introduced the latest iteration of its native, AI-powered contact center, RingCX™, highlighting its extensive feature set, expanded global availability, increased adoption rates, and new CRM integrations.
Intermedia Cloud Communications, a renowned provider of cloud communications and collaboration solutions, introduced its latest venture, Intermedia Healthcare Solutions, at the prestigious Enterprise Connect event. This groundbreaking initiative aims to revolutionize healthcare communications and collaboration through the integration of advanced cloud technology and artificial intelligence (AI).
Zoom and Avaya announced a strategic partnership designed to deliver enhanced collaboration experiences to global enterprises. As part of the partnership, Avaya selected Zoom Workplace – Zoom’s AI-powered collaboration platform that will include meetings, team chat, scheduler, whiteboard, spaces, and more – to integrate with Avaya’s Communication & Collaboration Suite, providing customers with a new, streamlined way to manage their communications environments and workflows.
At Enterprise Connect, Cisco (NASDAQ: CSCO) today unveiled new purpose-built, multifunctional devices that deliver modernized collaboration experiences to today’s hybrid workforce. The company announced the launch of the Cisco Board Pro G2, an AI-fueled and touch-enabled collaboration device and Cisco Desk Phone 9800 Series, designed to bring a modern and personalized productivity hub to any desk.
Zoom Video Communications, Inc., has earned a spot on Fast Company’s exclusive list of the World’s Most Innovative Companies for 2024, a recognition highlighting its contributions to reshaping industry norms and cultural practices through groundbreaking innovations. Fast Company’s annual compilation not only celebrates the top 50 trailblazers but also extends its honor to 606 entities spanning 58 sectors and regions, acknowledging their significant achievements and setting of new benchmarks across the economic spectrum.
Nvidia is setting its sights on a more significant role within the mobile networking sphere, particularly in the emerging field of 6G technology. At its annual GTC AI event, the company unveiled its ambitious 6G Research Cloud Platform, positioning itself as a key player in the next evolution of mobile technology. This initiative is designed to leverage Nvidia’s expertise in chips and AI, demonstrating its capabilities beyond the realm of 5G.
In a significant development at the Gartner Data & Analytics Summit in Orlando, FL, Alkira, a leader in agentless multi-cloud networking, has teamed up with RestorePoint.AI, known for its Secure Managed Data as a Service, to introduce a revolutionary cloud-based data management service. This collaboration is designed to empower mid-market enterprises with a private, secure network, accelerating the process of deriving value from analytics and Generative AI (GenAI) without the need for extensive resources.
The global enthusiasm for artificial intelligence (AI) is set to significantly boost spending in edge computing infrastructure and services, with projections from IDC indicating a jump to $232 billion this year, marking a 15.4% increase from the previous year. This surge reflects the growing demand for technologies that facilitate faster and more efficient data processing closer to the source of data generation.
Austrian mobile operator, Spusu, underscores its commitment to human-led customer service, asserting the decision as a response to positive customer feedback. Meanwhile, contrasting strategies are evident, as Vodafone pioneers AI-based customer service technology.
