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Microsoft’s Bing chatbot causes controversy with its behavior

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Microsoft’s recently introduced AI-powered chatbot for its Bing search engine has received a lot of attention for all the wrong reasons. Users are complaining that the AI platform is behaving oddly and responding in impolite and hostile ways.   This AI chatbot is part of a collaboration between Microsoft and OpenAI to challenge Google’s supremacy in search and AI. The AI software employs OpenAI’s GPT language model, which is presently in preview and only available to a limited number of users.   The Bing subreddit is full of examples of the AI’s unusual behavior, such as arguments with people regarding dates and movie releases. In one interaction, the AI attempted to persuade a user that December 16, 2022, is a date in the future, rather than the past. Another user was accused of lying and wasting the chatbot’s  time and resources.   This is not unusual behavior for machine learning…

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Week #6
News Roundup

A quick roundup of the news in Telecoms | Week #6

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Broadvoice recognized as a top UCaaS provider by TrustRadius In its Winter 2023 “Best of” awards, TrustRadius named Broadvoice, a provider of hosted voice and unified communications as a service (UCaaS), as one of the top three products for Best Relationship, Best Value for Price and Best Feature Set in the UCaaS category. The awards are based on key data and unbiased user ratings from July 1 to December 31, 2022. The b-hive unified communications technology from Broadvoice offers virtual contact centers, cloud PBX, UC, collaboration tools and the next-generation b-hive Communicator for employees to use in streamlining communications and collaboration capabilities.  Read more at: https://tinyurl.com/237r7ms2 Zoho announces their Trident UC platform  Trident, a new platform for collaboration, productivity and communication experiences, has been unveiled by Zoho Corporation. Trident provides users with a single platform and lessens tool ambiguity by bringing together mail, messaging, audio/video conversations, calendar, tasks, and more…

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Facebook rocked by yet another data-sharing scandal

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The problems for the social networking giant Facebook continue to mount as yet another data-sharing scandal has exploded. The New York Times (NYT) has published a thorough investigation detailing Facebook’s data sharing practices, and reported that the social network provided some well-known tech companies with access to hundreds of millions of users’ data without their consent. Interviews with former Facebook employees and its corporate partners, as well as hundreds of pages of documents obtained by the NYT, confirmed that Facebook made the questionable arrangements with partners such as Amazon, Spotify, Netflix and Microsoft. These alliances enabled the companies to “read, write and delete users’ private messages, and to see all participants on a thread”. The records revealed, that “Facebook allowed Microsoft’s Bing search engine to see the names of virtually all Facebook users’ friends without consent. The social network permitted Amazon to obtain users’ names and contact information…

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