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BUSINESS COMMUNICATIONS

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Effective customer interaction is essential for all types of organizations to be competitive in this digital age. Customer satisfaction and experience are directly correlated to good customer service, making this factor one of the most important aspects of any organization.  As a business owner, you understand the importance of communication. You must be able to communicate effectively with your staff, customers and vendors. Without good communication, your business may suffer.   Even though you might not consider your phone service provider to be an essential part of your company, they actually have a significant influence on your business. A reliable telecom service provider can assist you in maintaining effective company relations, offering you the most contemporary tools to improve your communications. They can also assist you in troubleshooting any communication issues that you may be experiencing. Cloud technology, when properly applied, may improve the customer experience, better manage client relationships…

The idea of networking with and meeting people is not everyone’s cup of tea, especially if you find yourself simultaneously wishing to drown in a vat of chocolate and avoid big crowds. But networking isn’t difficult – it just takes practice to get good at.   So how can you become a networking Jedi? There’s a subtle art to networking, and this isn’t something you can learn in an article. However, there are several tips and tricks you can use to up your networking game instantly. In this piece, we take a closer look at the key factors that contribute to becoming a networking pro. Business networking refers to the practice of developing mutually beneficial relationships with other entrepreneurs and future clients or customers. Networking may help you find employment, attract investors, and even secure clients. This art allows you to tap into a pool of professionals ranging from competitors…

The launch of two new offerings, Spectrum Business Connect with RingCentral and Spectrum Enterprise Unified Communications with RingCentral, has been announced as a result of a strategic partnership between Charter Communications, a provider of broadband connectivity, and RingCentral, a global provider of enterprise cloud communications solutions.   By integrating RingCentral MVPTM with Charter’s Spectrum high-speed internet and network solutions, these new offerings will give SMB and enterprise clients of Spectrum access to a robust, secured and user-friendly communications platform that will allow them to be productive from any location. Additionally, Charter’s clients will benefit from RingCentral’s AI-powered upgrades such as Advanced Meeting Insights and advanced analytics, which will help them modernize and optimize their communications and optimize their business growth and operations.   More than 90% of Spectrum markets currently have access to Spectrum Business Connect with RingCentral, the solution’s exclusive UCaaS provider. In the upcoming months, this service will…

  Artificial intelligence (AI) is currently one of the most talked-about and experimented-with technologies in practically every sector. Being amongst the most significant new technical advances, AI has major implications for Voice over Internet protocol (VoIP) and Unified Communications (UC).   With its numerous capabilities, VoIP telephony is already transforming the communication capabilities of many businesses. However, when AI technology becomes an active participant, the efficiency and potential of this market will skyrocket. So, let us see how AI will revolutionize and influence VoIP, and how this technology will become an essential component in all corporate processes. VoIP service providers are always adding new features to their VoIP services in order to attract consumers on both individual and business levels. With the inclusion of AI in communications, new market opportunities are anticipated to emerge. This is why AI has become an essential factor in several VoIP and business phone service…

It is for a good reason that Voice Over Internet Protocol (VoIP) has become the go-to method of telecommunications for businesses all over the world. It goes without saying that adopting VoIP for your corporate communications has a myriad of perks. In this article, we will explore the benefits of VoIP and why you should consider utilizing it for your business communication needs. We have already described the basics of VoIP, but bear with us while we go through it again. “Repetitio est mater studiorum,” or “Repetition is the mother of all learning,” as the Latin proverb says.   VoIP is an abbreviation for Voice over Internet Protocol, which is a networking technology that facilitates efficient, flexible and cost-effective voice communications. In contrast to on-premises telecoms, VoIP is Internet-based, providing organizations with a dependable phone network via a cloud-based platform.   The system operates by sending and receiving digital audio…

A softphone is a device-agnostic software application that provides a digital phone interface, allowing users to make and receive phone calls over the Internet. Softphones improve staff availability while also allowing for regional flexibility. By using a softphone, as long as Internet connectivity is available, there  is no longer a need to remain tethered to a desktop phone while waiting for an essential call.   We are certain that you will discover the ideal solution for your needs with our handpicked Top 10 list of softphone apps, whether you are a sole entrepreneur, a small firm, or a major enterprise.   * The list is not arranged in any particular order RingCentral is a VoIP service vendor that provides a softphone app for iOS and Android phones, as well as for macOS and Windows. RingCentral has a plethora of capabilities, making it an ideal choice for businesses looking for a…

VoIP is an intriguing technology with an interesting history. There is no doubt that VoIP, a remarkable and transformative technology, offers countless benefits to businesses. We have gathered several interesting facts to help you get familiarized with VoIP and its benefits.  Here is a list of facts about VoIP you might have missed.     The first VoIP call was made in 1973. The call used an early version of the Internet called ARPANET and it was carried out as a part of a communication experiment.     The first VoIP call was made between the Institute of Information Sciences and the Lincoln Laboratory in the United States.     The first VoIP call in 1973 was a little disappointing, as it was one-sided. The first two-way communications via VoIP took place in 1974, just a year later.     VoIP was originally funded by ads. In the 1990s,…

Finding the best VoIP phone systems for your business is an important task, especially if you plan to compete with more experienced industry participants or to expand business internationally. When choosing a VoIP phone for your office, it is essential to select one that best fits your company. Now it is a great time to move from a traditional service provider to a VoIP solution, considering the new technologies and advances in VoIP business phone systems. There are many benefits in switching to a VoIP telephone system. In fact, every business stands to greatly benefit by implementing this sophisticated communications technology. Here are some of the advantages that VoIP can bring to your business: Lower costs: VoIP telephone system utilizes Internet Protocol for voice traffic instead of using telephone lines, and all communication data is sent over the IP network. Because the data is sent over an IP network,…

Pac-12 has announced a new partnership with the leading cloud communications company Nextiva. Nextiva, also recently named the Best Overall Business Phone Service by the U.S. News & World Report, has become the Conference’s Official Communications Partner at a time when cloud communications are taking the business world by storm. Nextiva joins the conference at a critical time for remote communications as businesses, educational institutions, governments and nonprofits across the United States adapt to a new “work from anywhere” model. Nextiva has decided to partner with the Pac-12 because of its strong traditions, and excellence and innovation across academia and athletics. Pac-12 graduates have attracted the world’s most innovative companies, including Google, Nike, Costco, Netflix (Nextiva’s customer) and many more. Pac-12’s sporting achievements earned them the title of “Conference of Champions.” Pac-12 Commissioner Larry Scott commented: “There is no time more important than now for the Pac-12…

The greatest motivation to move forward is to see your own company as your biggest competitor, says Yaniv Masjedi, a visionary and compelling marketing leader at Nextiva. The company’s Chief Marketing Officer since 2008, Yaniv Masjedi has been working to create strategies that drive awareness, strengthen the Nextiva brand, and share the story of the company’s unique customer-centric culture, known as “Amazing Service”. Yaniv Masjedi also initiates and manages programs related to brand management, demand generation and advertising. Read the full interview with this marketing guru to discover his core business principles, what drives the growth of a company, and what are the key factors in measuring success. My career began in sales, and having that background helped me tremendously when I decided to take the leap into marketing. With my sales background, I’m always thinking about how I can improve the experience for prospects, customers, and our sales…