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A cloud-hosted, VoIP-powered PBX is an attractive and preferred option for a modern business telephone service. It is extremely cost effective, available for use anytime and almost anywhere, and requires none of the hardware investment that traditional on-premises systems needed in the past. With maturing technology and the desired convenience in business communication, now is the right time for change. Switching to a hosted private branch exchange (PBX) may sound complicated, however a well-thought-out transformational process can be smooth and hassle-free. Let’s discuss the main points to consider when moving from a traditional voice system to a cloud PBX. PBX systems – traditional vs virtual To begin with, it is important to understand the main differences between a traditional PBX and a cloud PBX. A legacy PBX is an enterprise phone system stored and hosted on the customer’s premises, and consists of specialized hardware,  generally  connected using circuit switched networks.…

The American cable and Internet service provider Cable ONE has announced the launch of its Session Initiation Protocol (SIP) Trunk service for business customers. This new service is a valuable addition to the already wide Cable ONE Business voice product portfolio that includes cloud-based hosted Voice, PRI trunks and business phone offerings. “In today’s fast paced, competitive environment, businesses need access to a variety of solutions to meet their voice technology needs,” commented Chris Boone, the Vice President of Business Services for Cable ONE. “We’re excited to add Cable ONE Business SIP Trunks to our portfolio of business voice services.” This new service provides business customers with the perfect opportunity to upgrade from TDM-based services, and add more scalability and flexibility to their PBX systems. The Cable ONE Business SIP Trunk service connects the customer’s onsite PBX to the provider’s nationwide fiber optic network, ensuring the affordable use…