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Innovative communication solutions are a great way to streamline business processes, increase productivity and ensure a smooth and scalable expansion. German-based Hemmersbach, a renowned service provider of IT infrastructure – DaaS (Device as a Service) and GFS (Global Field Service) – has teamed up with DIDWW, a leading provider of premium quality cloud communication services, to establish a strong local presence across the world with DID numbers and SIP trunks.   This initiative will see the DIDWW private global voice and SMS network enabling seamless communication for Hemmersbach, which currently serves customers in more than 190 countries and operates through 50 subsidiaries worldwide.   To successfully manage such a large volume of internal and external communications, Hemmersbach will leverage the robust and geo-redundant VoIP network at DIDWW. The company’s extensive international coverage of virtual phone numbers and its powerful local dialing solution will ensure a fully-compliant and reliable service, as…

A good VoIP provider ensures seamless online telecommunications services of the highest quality for business of all sizes, making interactions easier and more gratifying for both employees and customers. Plus, the best thing about VoIP services is that they are less expensive than traditional phone systems and much easier to set up. In addition, with cloud VoIP, clients can move direct extensions to new geographic locations with just a few clicks in the provided self-management platform. However, choosing the right service provider is not such an easy task. With so many options, how do you decide which one is right for you? If you are having a hard time choosing one, then you are in the right place. In this article, we discuss the top-rated VoIP systems for 2021. 8×8 Inc. provides cloud communications and customer engagement solutions. This includes voice, contact center, video, mobile and unified communications…

The global telecommunication services provider, DIDWW, is committed to continuous improvement and is always pushing the boundaries to enhance the customer experience. The company has announced an expanded feature set for its cloud communications platform, which now includes  a “billing cycle” capability.   This highly useful feature allows customers to set the specific number of billing cycles before their DID subscription expires, making inventory administration convenient and easier to plan ahead. By taking advantage of this new feature, customers will be able to manage their DID numbers in a more efficient and productive manner by customizing and automating the ordering process to fit any use-case.   The DIDWW self-service portal offers an easy way to order, configure and manage virtual numbers in real-time. The latest update to this platform is a perfect example of how to simplify the DID management process and enhance business productivity. The company continues to add innovations to the user…

VoIP is an intriguing technology with an interesting history. There is no doubt that VoIP, a remarkable and transformative technology, offers countless benefits to businesses. We have gathered several interesting facts to help you get familiarized with VoIP and its benefits.  Here is a list of facts about VoIP you might have missed.     The first VoIP call was made in 1973. The call used an early version of the Internet called ARPANET and it was carried out as a part of a communication experiment.     The first VoIP call was made between the Institute of Information Sciences and the Lincoln Laboratory in the United States.     The first VoIP call in 1973 was a little disappointing, as it was one-sided. The first two-way communications via VoIP took place in 1974, just a year later.     VoIP was originally funded by ads. In the 1990s,…

DIDWW, an Irish-based telecom operator providing global telecommunication services, has announced the news of its upcoming new and improved API functionality. These updates will assist customers to fully automate their telephony  processes  and allow for the complete integration of their operational components into the DIDWW customer service portfolio. The company is continually striving to increase the functionality of its services, and in order to achieve that, they are upgrading their platform by accelerating processes with automation. Because of its established priorities, DIDWW plans to make all of its user panel features available through the API, in order to optimize the speed of operations and improve process automation. The current API is designed for telecom operators, making it possible for them to perform a wide range of actions, while helping to automate and further bolster their services. Some of the features include worldwide ordering and setting up of phone…

DIDWW, a global telecommunication provider, has announced the launch of a brand-new feature to further enhance its industry-leading user interface by introducing automated Configuration Profile Rules. Ever since DIDWW’s launch in 2004, the company has been constantly delivering new, up-to-date features to the market to enhance the overall user experience. Although the company has had a configuration profile section for some time that allowed its users to create as many configuration profiles as their virtual numbers (DIDs) require, this new feature automates a sometimes complex process. Now, using the new rules section, users can automatically assign their specific configuration profiles to their DIDs by location or number type. DIDWW introduced this automated process in order to save customers time, as the platform can now perform all the technical and often time-consuming tasks for them. The new feature will allow customers to create multiple rules that will apply the…

DIDWW, an Irish-based telecom operator providing global telecommunication services, has enabled free outbound calling to COVID-19 hotlines to help collaboration amid widespread coronavirus lockdowns. The company said that all customers using DIDWW outbound trunks and virtual DID numbers as caller IDs can now access local COVID-19 hotlines at no additional charge in 17 countries. Lina Zaboras, CEO of DIDWW, said, “DIDWW leverages and opens up its global access to local telecommunications infrastructure to facilitate another essential service. While enabling local dialing to emergency and short numbers is quite challenging in the VoIP industry, we are successfully expanding these services with the latest addition of local dialing to COVID-19 hotlines over our global VoIP infrastructure. We encourage our wholesale customers to enable the access and route these calls for their end-users with the mission-critical DIDWW global network, free of charge.” In a statement, DIDWW noted that so far, they…

The highly anticipated DIDWW telephony museum is now open to the general public in the Northern European city of Siauliai, Lithuania. The region’s premiere telephony museum is located in a restored cultural heritage building, a former treasury house (built in 1907-1908), and the project was made possible with the generous support of Lina Zaboras, CEO of DIDWW. Being passionate about telephone communications and guided by a strong vision to present the history of telephony to the general public, DIDWW has cherished the idea of a museum for many years, and this goal has finally come to fruition. Having assembled an extensive collection of exhibits and other artifacts related to the history of telephony in Lithuania and the world, DIDWW has opened this unique museum, featuring innovative, educational and historical exhibits. The museum’s collection is comprised of more than 200 pieces, reflecting over 200 years of telephony history. The…

DIDWW, a telecommunication service provider headquartered in Dublin, Ireland, has recently added two-way SMS services in the USA and Canada to their peer-to-peer (P2P) messaging coverage. The company has made this highly-requested service available through SMS-enabled local virtual numbers covering over 3000 area codes in the United States and over 1000 area codes in Canada. In a statement, this leading global supplier of innovative, high-tech IP-based communications and SIP trunking services said that this significant addition of two-way SMS coverage to a wide range of DIDWW services opens up great opportunities, such as personal customer and support agent communications, private communications between users, service provider and customer notifications, and the general provision of SMS services in one of the largest economies in the world. Furthermore, the two-way SMS service can be combined with simultaneous voice calls, thus making these SMS-enabled virtual numbers a highly efficient communication tool. DIDWW sets itself apart from…