Twilio rival MessageBird launches Inbox, an AI-powered contact center MessageBird, a telecommunications service provider in Amsterdam, Netherlands, has unveiled a new all-in-one, AI-powered contact center as it enters the competitive billion-dollar customer service software market. The new solution, dubbed Inbox and pitched as the “Slack for external communications,” enables customers to communicate with businesses and accept inbound messages from WhatsApp, Twitter, Messenger, Instagram, WeChat, Apple Business Chat, RCS, Line, Telegram, email, SMS, voice, and more. Additionally, companies can connect MessageBird’s Inbox to other internal tools as part of their preferred workflows, including Salesforce, Google Calendar, Shopify, HubSpot, Jira, and Slack. Read more at https://tinyurl.com/qvsqh9l CenturyLink adds IBM Cloud to its Cloud Connect portfolio US-based CenturyLink has added IBM Cloud to its growing Cloud Connect Dynamic Connections portfolio, which also includes Amazon Web Services, Microsoft Azure, Google Cloud and Oracle. The company said that through IBM Cloud Direct Link services, businesses can now access…
Latest Posts:
- Darryll Dewan Unveils Top Data Center Trends for 2024
- Vodafone Hits Milestone with 200th Rural Site Activation Amid UK Coverage Pressure
- Softbank to Invest Heavily in Supercomputing for GenAI Push
- Navigating KCOM’s Strategic Future in UK Telecom Landscape
- TAWAL and GLIC Merger: A Milestone in Saudi Arabia’s Telecom Vision
- Navigating Climate Challenge: BT, UKBCH Enable SMBs for Net-Zero Future
- Troubleshooting Common VoIP Issues. Tips and Tricks for Maintaining a Reliable System
- Unmasking UK’s Shrinking Customer Service Quality Amid AI Hype
- Delta and T-Mobile: Strategic Alliance towards 5G Integration
Tag