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Telefonica acquires Govertis Advisory Services The Spanish international telecommunications company, Telefonica, has announced the acquisition of the Valencia-based consulting company Govertis Advisory Services. The procurement was made through its subsidiary the cybersecurity company ElevenPaths. According to Telefonica, Govertis offers solutions that combine both legal and technological aspects of cybersecurity. The purchase of Govertis is related to Telefonica‘s ongoing investments in security through the development of proprietary solutions, the implementation of technologies in the global SOC network, and the acquisition of and investment in new companies. Eduard Chaveli, CEO and founder of Govertis, commented that this deal was a “natural next step in a long-standing relationship”. Read more at https://tinyurl.com/y2lr9pl7 Argentinian government freezes Telco prices Argentina‘s government has extended a ruling applicable to Internet, mobile and pay-TV providers, preventing them from raising their prices until the end of 2020. These measurements were first implemented in May of this year to combat…

Copenhagen, Denmark-based Dixa has raised USD 36 million in Series B funding for its customer engagement solution, dubbed the “customer friendship” platform. This global customer service tech startup aims to create friendships between brands and their customers and will use this newly injected capital to accelerate the development of its product, expand innovations in data processing and enhance integration with third-party software. This Series B funding round was led by Notion Capital, with the support of existing investors Project A Ventures and SEED Capital. Jos White, General Partner at Notion Capital, stated, “Customer service is one of the largest software categories out there. And yet the market is still operating in transactional silos and not reflecting the world we live in. We think Dixa has what it takes to upend the industry with a platform that works across any channel and brings real-time intelligence to every conversation. We couldn’t…