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Telecom News

AudioCodes launches a new SaaS solution dubbed Live Express

By Aiste Kryzanovske March 23, 2022

AudioCodes, a provider of sophisticated communications software, products and productivity solutions for the virtual environment, has launched AudioCodes Live Express, a new SaaS solution that allows partners to onboard and maintain their corporate clients’ Microsoft Teams connectivity to the PSTN. Aimed at unified communications, contact centers and hosted business services, AudioCodes enables organizations and service providers to develop and run any IP-based voice network. AudioCodes provides a wide range of quality technologies, solutions and services to large multinational corporations and premier tier-1 operators all around the globe. Direct Routing capabilities and a suite of management automation tools are included in Live Express to streamline everyday operating cases that associates and their clients are likely to face. This new, revolutionary solution helps partners to improve customer onboarding by providing a convenient user portal and extensive automation features, as well as seamless interconnection between customer SIP trunks and Microsoft Teams,…

Telecom News

Evolve IP expands its international coverage

By Aiste Kryzanovske August 17, 2021

It has been announced that Evolve IP has increased the worldwide coverage for its Evolved Office UC and Teams Enterprise Voice products. Their program allows the company’s clients to acquire and port local numbers, as well as to have access to international and domestic telephony in 10 more countries. China, Japan and the Philippines in the Asia Pacific area, as well as Brazil, Mexico and Ecuador in Latin America, are some of the centerpieces of this recent development. Up to this point, Evolve IP has replaced PSTN services in over 40 countries and has inbound/toll-free calling capabilities across more than 50 nations. Business SMS, Recording & Analytics, Contact Center, Multi-level Auto Attendants, Advanced Hunt Groups, Overhead Paging, Receptionist Clients are just a few of the capabilities that Evolve IP’s communication solutions provide to Microsoft Teams and Cisco Webex Collaboration. Scott Kinka, Chief Strategy and Innovation Officer at…

Telecom News

Telinta to offer VoIP to Telegram users

By Aiste Kryzanovske March 4, 2021

Telinta, a global leader in cloud-based softswitch and billing solutions, has announced the launch of a new solution enabling VoIP service providers to sell services to users of Telegram. Telegram is a fast-growing global social media platform with over 500 million active monthly users worldwide. Telinta’s brandable solution enables its customers to offer both inbound and outbound VoIP calling to Telegram users around the world. By integrating its softswitch as part of Telegram’s global ecosystem, Telinta provides powerful cloud-based tools to offer VoIP calling via Telegram’s mobile app and its PC/MAC/Linux versions for desktop computers and laptops. Using a brandable “bot” Telegram users can easily place calls to any PSTN phone number in the world. They can also receive inbound PSTN calls from mobile and landline phones right on their Telegram app. Options for free on-net peer-to-peer calling, as well as call recording are also available. The…

Telecom News

Colt launches a cloud-based voice solution for Microsoft Teams

By Aiste Kryzanovske January 14, 2021

The international telecommunications company, Colt Technology Services Group, has announced that it is releasing its Cloud Session Border Controller (SBC) in partnership with AudioCodes. This cloud-based voice solution provides Direct Routing as a Service to quickly enable PSTN calls for Microsoft Teams. The Colt Cloud SBC provides an important step towards speeding up and simplifying the implementation of PSTN calling in Teams. With Direct Routing as-a-service, provided by the cloud-based voice solution, users do not require on-premises hardware or hardware in a data center. According to the company, the new service provided more efficiency for both large and small businesses, as onboarding was completed in less than a week. Developed in collaboration with AudioCodes, a leading provider of smart voice networks, this new offering is an extension of Colt’s Intelligent Communications offering that was launched in 2019. The power of Microsoft 365 and Teams, along with Colt’s voice and…

Telecom News

A quick roundup of the news in Telecoms | Week #34

By Aiste Kryzanovske August 21, 2020

DartPoints collaborates with LOGIX for interconnection services in Texas DartPoints and LOGIX are partnering to provide Texas with interconnection. LOGIX’s network will interconnect with DartPoints’ facilities throughout Texas, resulting in enhanced regional connectivity between each endpoint, and providing one-stop access to more than 150 regional, national and international data centers and global websites. With this collaboration between the two companies, DartPoints’ customers will gain access to LOGIX’s extensive fibre network, and get greater access to edge interconnection points. Read more at https://tinyurl.com/y6gy8xwh Voxox and Passage Telecom are launching a cloud phone Voxox, an innovator in cloud communications solutions, and Passage Telecom, Nigeria’s leading ISP, have announced their partnership. Passage Telecom will now offer Voxox Cloud Phone services in Nigeria, which will be hosted from Voxox’s US and European data centers. This is the first deployment of Voxox Cloud Phone on the African continent, while Passage Telecom currently only serves Nigerian…

Telecom News

Zoom Phone now provides cloud-based support in 40 countries

By Aiste Kryzanovske August 20, 2020

Zoom, the communications technology company that provides video telephony and online chat services through a cloud-based software platform, has announced the expansion of its Zoom Phone coverage. Cloud phone services are now available in 40-plus countries and the company has also simplified the telephone service plan for international companies. Zoom Phone now covers more than 40 countries and territories across Europe, North America, Latin America and the Asia-Pacific region. The newly added countries and territories to Zoom Phone support are: Argentina, Brazil, Bulgaria, Chile, Columbia, Costa Rica, Croatia, Czech Republic, Ecuador, Estonia, Finland, Greece, Hong Kong SAR, Hungary, Lithuania, Luxemburg, Mexico, Norway, Panama, Peru, Poland, Romania, Singapore, Slovakia and Slovenia. Under the Global Select plan, a company can employ local calling in more than 40 countries and territories where Zoom provides Public Switched Telephone Network (PSTN) services, supporting outbound and inbound calls with integrated telephony features that allow…

Telecom News

Paladin to offer inbound and outbound PSTN calling for Microsoft Teams

By Aiste Kryzanovske August 13, 2020

Paladin Technologies, Canada’s largest integrator of complex systems, has announced that it now offers inbound and outbound PSTN calling capabilities, including support for traditional PBX-based phone systems, in Microsoft Teams. It was decided to launch this new service for the purpose of supporting the rapidly rising number of active users due to Covid-19. Paladin’s new Voice in Teams feature expands its wide range of unified communications and telephony solutions to make it easier for Microsoft Teams users to reach customers on the phone without the need for any additional handsets. This advancement supports enterprise mobility and adaptation at a time when remote work has significantly increased. The end-to-end encrypted solution, which provides complete carrier, SIP and SBC services, is now available internationally in more than 78 countries, and fully supports toll-free and emergency services backed by enterprise-level SLAs. “This is an incredible product and we’re excited to offer…

Telecom News

Ribbon unveils new EdgeMarc 300 Series for enhanced IP-based communications

By Vilija Simkiene March 18, 2020

The US technology company Ribbon Communications has introduced its new EdgeMarc 300 Series to provide small businesses, home office and branch office customers that currently have analog voice infrastructure, with an easy and cost-effective way to capitalize on IP-based voice services. The cloud solutions provider said that the EdgeMarc 300 is part of the recently launched cloud-based Ribbon Next Generation Intelligent Edge portfolio, which securely connects and enhances enterprise voice and data applications, including Microsoft Teams. This portfolio of edge solutions delivers service assurance, advanced analytics, security, policy and routing functionalities for cloud communications applications. Ribbon’s EdgeMarc 300 is a survivable branch office solution that supports the integration of analog endpoints and the public switched telephone network (PSTN), as well as Session Initiation Protocol (SIP) calls. This gateway provides connectivity between analog and SIP devices, enabling branch offices to rapidly migrate analog phones to a SIP-based network and communicate seamlessly with…