AudioCodes, a provider of sophisticated communications software, products and productivity solutions for the virtual environment, has launched AudioCodes Live Express, a new SaaS solution that allows partners to onboard and maintain their corporate clients’ Microsoft Teams connectivity to the PSTN.
Aimed at unified communications, contact centers and hosted business services, AudioCodes enables organizations and service providers to develop and run any IP-based voice network. AudioCodes provides a wide range of quality technologies, solutions and services to large multinational corporations and premier tier-1 operators all around the globe.
Direct Routing capabilities and a suite of management automation tools are included in Live Express to streamline everyday operating cases that associates and their clients are likely to face. This new, revolutionary solution helps partners to improve customer onboarding by providing a convenient user portal and extensive automation features, as well as seamless interconnection between customer SIP trunks and Microsoft Teams, dial plan control and comprehensive call policy management. End users can also use the site to manage their own migrations, additions, revisions and deletions.
With Live Express, AudioCodes’ partners can provide their clients the significant operational efficiencies of Microsoft Teams voice calling without having to spend much on equipment, hire coding specialists, or establish an extensive support system. AudioCodes service sites across North America, Europe, Asia Pacific, Africa, India and Australia offer the service.
“AudioCodes is already a recognized global leader in providing high quality voice connectivity solutions and services for Microsoft Teams. Building on this proven track record, AudioCodes Live Express represents an important milestone in our Teams offering and is an excellent way for our partners to quickly turn themselves into Direct Routing as-a-service providers for Microsoft Teams with minimal expenditure on their part,” commented Lior Aldema, Chief Business Officer at AudioCodes.