Go Connect Mari is a desktop solution that enables seamless telephony integration with over 250 contact-oriented business systems and CRM applications, spanning various industries. By integrating these systems, Go Connect Mari offers significant productivity and efficiency gains for end-users.
Telgorithm launches a new product feature dubbed Time Routing Telgorithm, an A2P text messaging API provider, has introduced Time Routing, a novel product feature that enables enterprises to better manage queued A2P messages. Businesses may use this tool to plan communications in advance, cancel them, or “expire” queued messages that are no longer required owing to time constraints on a per campaign basis. In particular, for high-volume and time-sensitive SMS/MMS initiatives, this capability enables enterprises to better manage A2P communications and save expenses. In addition to Telgorithm’s current Smart Queueing and Message Prioritization functionalities, Time Routing is provided with the API at no additional cost. Read the full article. Sinch announces strategic collaboration with Salesforce Sinch, a cloud communications supplier, has established a strategic partnership with Salesforce. Sinch will be a critical provider for Salesforce’s worldwide SMS delivery operations and will supply Salesforce and its global client base with enterprise-grade…
Fusion Connect, a global Managed Communication Service Provider (MCSP), has announced the availability of new Microsoft Teams Calling Service features. These enhanced capabilities are intended to turn Microsoft Teams into a full business phone system, improving collaboration and productivity for mid-market and corporate businesses in the United States and throughout the world. The newly added features include compliance call recording, a receptionist/attendant console and IT Service Management (ITSM) integration. These features are in addition to those revealed by Fusion Connect in December 2022, which include business continuity, a simpler administrative site and employee productivity tracking. The enhanced features are now accessible in additional countries in Europe, Latin America and the Asia-Pacific region, offering organizations a more complete and simplified solution. With these new features, organizations can make the most of their Microsoft 365 investment while also benefiting from critical collaboration, continuity and workforce management tools. Compliance call…
BT announces a new deal with Amazon Web Services BT’s Digital division has announced a new partnership with Amazon Web Services (AWS), which will see the cloud giant assist BT in migrating internal applications to the cloud. This initiative is part of BT’s larger strategy, which aims to modernize the company’s operations and save up to £2 billion each year by 2025. The operator claims that it will continue to make large investments and leverage AWS technology to improve its internal operations. Read more at: https://tinyurl.com/2p9ykxaz Apple under pressure over NFC access Apple has been accused by the European Commission (EC) of misusing its position to prevent competitor mobile wallets from being used on iOS devices. The European Commission stated that in order to benefit Apple Pay, the vendor restricts third-party wallet software developers’ access to the NFC input on its devices. If this statement is confirmed, it would appear…
Ribbon Communications Inc., a global provider of real-time communications software and IP Optical networking solutions, has joined Microsoft’s new Operator Connect Accelerator for Microsoft Teams as an ecosystem partner. The Operator Connect Accelerator program affords service providers with the opportunity to work with an authorized Microsoft ecosystem partner in order to provide integration tools, service offerings and professional services to jump-start their Operator Connect deployments, allowing these companies to reach a larger number of Teams customers. Ribbon Connect for Operator Connect, a multi-tenant software as a service (SaaS) solution, will now enable service provider implementations of Operator Connect, which is a Microsoft-managed solution for connecting Teams and telecom providers. With Teams having over 270 million active monthly users, making telecom services more accessible to those Teams users positions its Phone System services as an alternative for traditional phone services and other cloud Unified Communications options. Ribbon Connect…
Dstny, a European supplier of cloud-based business communications solutions, has acquired Qunifi, a Microsoft Teams integration expert headquartered in the United Kingdom. For UCaaS providers, Qunifi’s Call2Teams product is the leading company in Teams integration. Qunifi’s service is used by end users in over 100 countries and organizations, with over 2 million Teams users relying on the service on a daily basis. Call2Teams is a cloud-based, SaaS middleware solution that connects any phone system, PBX or SIP trunk provider to Microsoft Teams. Importantly, this solution does not require that end-users move numbers, change carriers or replace their existing phone system, and Call2Teams effortlessly voice-enables Microsoft Teams with the extensive capabilities of existing telephony. Qunifi will join the Dstny Group as a service provider, and its workforce and management will be incorporated into the Dstny Group. For service provider customers, partners and the Dstny and Qunifi teams, joining the…
AudioCodes, a provider of sophisticated communications software, products and productivity solutions for the virtual environment, has launched AudioCodes Live Express, a new SaaS solution that allows partners to onboard and maintain their corporate clients’ Microsoft Teams connectivity to the PSTN. Aimed at unified communications, contact centers and hosted business services, AudioCodes enables organizations and service providers to develop and run any IP-based voice network. AudioCodes provides a wide range of quality technologies, solutions and services to large multinational corporations and premier tier-1 operators all around the globe. Direct Routing capabilities and a suite of management automation tools are included in Live Express to streamline everyday operating cases that associates and their clients are likely to face. This new, revolutionary solution helps partners to improve customer onboarding by providing a convenient user portal and extensive automation features, as well as seamless interconnection between customer SIP trunks and Microsoft Teams,…
Nokia labeled one of the world’s most ethical companies Nokia has been named one of the “World’s Most Ethical Companies®” for the fifth year in a row by the Ethisphere Institute. In 2022, 136 recipients from 22 countries and 45 sectors were honored. Nokia is one of five telecoms industry winners, and the only Finnish business to receive recognition. Nokia’s superior governance, as well as its dedication to best-in-class sustainability, corporate ethics, compliance and governance standards, has earned the company this honor. Read more at: https://tinyurl.com/4ab8c253 NTT partners with Schneider Electric to test private 5G network NTT and Schneider Electric’s latest collaboration will build on their current relationship to create a secure and on-premises end-to-end digital platform that will allow various sectors to benefit from private 5G services. The private 5G network is projected to support equipment availability, machine performance and product quality solutions. The project will also provide a…
Sennheiser, a supplier of innovative audio technology that makes collaboration and learning simpler, has unveiled the TeamConnect Intelligent Speaker, an intelligent speaker certified for Microsoft Teams. With the integration of Microsoft Teams, the new TC ISP builds on the TeamConnect family, which is based on a foundation of innovation technology. The new unified communications solution for mid-sized Microsoft Teams Rooms, which was originally scheduled to debut at Integrated Systems Europe (ISE) 2022, was unveiled via free, live online seminars. The gadget is meant for up to 10 individuals in small to medium-sized rooms, whether participants join virtually or in person. It has a 3.5-meter-radius omnidirectional speaker and seven beamforming microphones to ensure optimal voice intelligibility. The gadget may be connected to a laptop, or a Microsoft Teams display in a conference room. The TeamConnect Intelligent Speaker provides an easy and versatile installation experience with different mounting choices, lengthy…
DIDWW has announced their integration with Microsoft Teams, enabling Microsoft Teams users to add DIDWW two-way SIP trunking services to their Teams platform through direct routing. Customers can now easily access DIDWW extensive global phone number coverage, while supporting their existing workflows on Microsoft Teams. In addition, with this new functionality, users can make and receive phone calls with premium audio quality and enjoy secure and reliable service backed by DIDWW. SIP trunking provides users the ability to make local, long-distance and international calls over the Internet with virtually unlimited concurrent call capacity. This technology enables cost-effective calling, while at the same time providing flexibility and scalability when compared to traditional telephony. Having all of this powerful and scalable technology integrated with one of the most popular workplace collaboration platforms opens up a whole new world of possibilities. Marius Martinkus, Technical Operations Manager at DIDWW, said, “The last…
