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A recent study conducted by Juniper Research, a renowned telecommunications authority, has revealed that the escalating costs of SMS authentication services and the emergence of fraudulent activities are poised to curtail the demand for SMS-based authentication among enterprises. As a result, telecommunications operators are projected to witness a mere 4% increase in traffic in 2024, in stark contrast to the average annual growth rate of 10% observed over the past five years.

To uncover the dark secrets behind this staggering figure and delve deep into the issue of AIT fraud, we sat down with Tim Ward, the Vice President of Number Information Services at XConnect. With over three decades of experience in the telecoms industry, Tim Ward brings a wealth of knowledge and insights to the table. At XConnect, he has taken the helm of the Number Information Services division, leading initiatives in sales, marketing, and product management. Under his guidance, XConnect has launched innovative services that set new standards for access to network, service, and user information.