Verizon launches AI-driven apps to improve customer service by streamlining interactions. The European Commission designates Booking.com as a ‘gatekeeper’ and plans antitrust charges against Microsoft for bundling Teams with Office. Telstra establishes a regional network hub in Guam at GNC iX data center. GlobalData underscores US telcos’ struggle to stand out in the B2B channel.

In a significant development for remote connectivity, Telstra, the Australian telecom giant, has initiated the transition of its remote mobile sites to the low Earth orbit (LEO) satellite network provided by Eutelsat OneWeb. This move marks a departure from the traditional geostationary (GEO) satellites, aimed at reducing latency issues and meeting the growing demand for real-time services among customers.

In a strategic move to bolster its mobile network, Australia’s premier telecom firm, Telstra, acquires local operations of small cell provider Dense Air. Both financial details and timelines of the transaction remain veiled. This comes after the Australia Competition Tribunal blocked Telstra’s partnership with TPG, favoring competition and avoiding regional coverage setback. While rivals speculate, Dense Air’s retreat from Trans-Tasman markets coincides with Sidewalk Infrastructure Partners’ takeover. This deal provides Telstra’s network expansion plans with crucial additional spectrum capacity.

stra, the Australian telecommunications company, has announced a new partnership with SpaceX’s Starlink, a Low Earth Orbit (LEO) satellite constellation. The collaboration aims to provide home phone and broadband services to customers in remote areas. Telstra’s satellite connectivity services will offer expanded options for businesses and consumers who previously had limited access to broadband, potentially bringing them online for the first time.

More than 130,000 Telstra customers’ personal information has been made public online. According to the company, there was no cyberattack involved; rather, the issue was caused by a “misalignment of databases” as stated by Telstra. The incident is the most recent in a string of massive, unauthorized exposures of personal information in Australia.   The telecom giant confessed that the information, which included the names, addresses and phone numbers of customers who had requested that their information be kept confidential, had been published on the White Pages and Directory Assistance Services websites. Telstra’s routine auditing procedures revealed the data leak.    Following the finding, Telstra began contacting affected consumers and is providing free identity theft protection services. The corporation claims to have since deleted the consumer information from public view.   “Protecting our customers’ privacy is absolutely paramount, and for the customers impacted we understand this is an unacceptable breach…