VOIPFUTURE Archives | VoIP Review

Cellcom and Voipfuture expanding their cooperation In addition to the currently provided monitored business voice services, Voipfuture, a supplier of a unique carrier-grade, dual-visibility voice service quality monitoring and analytics solution, stated that it has completed the deployment of its Qrystal monitoring system in Cellcom’s IMS core. Since 2018, Cellcom has been using Qrystal to monitor enterprise customer voice services and the organization will now use Qrystal to ensure voice quality for both individual and business users. Read more at: https://tinyurl.com/5b2zt6jf Curious Thing to scale its solution with Vonage Curious Thing, an Australian voice-based conversational AI provider, is adopting the Vonage Communication Platform to grow its products and improve customer experiences. This will be achieved through automated and AI-enabled proactive client interaction according to Vonage, a worldwide supplier of cloud communications. Curious Thing users may now connect at scale, across regions and channels, using a mix of Curious Thing and…

Telecom News

NetNumber and Voipfuture launch the first intelligent routing system for VoIP

By Vilija Simkiene July 2, 2019

NetNumber, the US-based provider of centralized signaling and routing controller (CSRC) solutions, and Voipfuture, the developer of edge technology for monitoring and analyzing voice quality in IP networks, have announced the launch of a fully-automated and intelligent routing system for voice services. This is the industry’s first intelligent platform to conduct traffic analysis for media and signaling, and transform quality information into routing actions. According to the announcement, the system will provide domestic telecommunications companies and international carriers with the capability to automatically reroute traffic in real-time in case of media quality deterioration. The rerouting and route recovery decisions will be based on the specified policies of the communication service providers (CSP). It is stated that the availability of automatic rerouting capabilities allows CSPs to improve quality by choosing more efficient downstream carriers, thereby attracting additional traffic from customers as well as OTTs and optimizing termination costs. Moreover, valuable traffic can receive…

Telecom News

Vodafone to monitor their voice network quality with Voipfuture Qrystal

By Vilija Simkiene March 6, 2019

Vodafone Carrier Services, the division responsible for Vodafone’s global trading of voice, network connectivity and messaging services, has announced that the Voipfuture Qrystal solution will be used for monitoring the quality of the company’s end-to-end, IP-based voice network service. According to Voipfuture, their platform provides advanced voice quality analytics, reporting and troubleshooting by means of signaling and media metrics. The Qrystal platform acts as a passive monitoring system, and analyzes SIP and RTP traffic in real-time. This technology, patented by Voipfuture, uses fixed time slicing to deliver quality data in five-second units. Quality data is gathered and combined into different levels, thus providing accurate information to assess the quality of overall traffic as well as for single calls. Clive Goodwin, Head of International Voice Services at Vodafone, said, “We designed our Intelligent Routing platform to deliver High Definition voice (HD voice) services across a large number of countries…