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Ujet raises $55 million to expand cloud-based customer support platform Ujet, a leading provider of cloud contact center software, has secured USD 55 million in Series C funding to expand its sales and marketing teams at home and internationally, as well as launch new products and features. The San Francisco-based company already claims to have several high-profile clients, including Google, Instacart, and PayPal’s iZettle. Ujet enables customers to contact support teams through voice, email and messaging, and integrates smartphone cameras so they can easily submit photos and videos documenting problems. With this funding, the company is now well-positioned to capitalize on the increased demand for cloud-based contact center technology. Read more at https://tinyurl.com/y8ayek29 UK security officials tell telcos to stock up on Huawei gear – report The National Cyber Security Centre (NCSC) has suggested that UK telecoms operators stockpile critical equipment to ensure the sustainability of telecoms infrastructure, as political…

In compliance with Europe’s General Data Protection Regulation (GDPR) which came into force earlier this year, Google is updating its Terms of Service and Privacy Policy. The company has started to notify European Economic Area (EEA) and Swiss users about the changes coming into effect on January 22, 2019. Google Ireland Limited, based in Dublin, will become the center responsible for consumer services, such as Search, Gmail, and Maps. The alterations to Google’s general Terms of Service are due to the replacement of the current service provider, Google LLC, based in the US. Similar changes are also being made in separate terms for Drive, Play, YouTube, and YouTube Paid Service. Furthermore, the Irish subsidiary will take over the responsibility for data control, and assume the legal liability for the information of EEA and Swiss users. “Google Ireland Limited becomes responsible for responding to requests for its user data, including from EU law…