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BT’s Enhanced Call Protect service has revolutionized phone scam prevention on their Digital Voice platform. Leveraging hi-tech software and artificial intelligence, BT has blocked 2.4 million scam calls since May 2024. Collaborating with Hiya, the service employs machine learning to enhance scam detection, ensuring customers remain secure from vishing threats.

Vodafone Carrier Services, the wholesale arm of Vodafone Business, has introduced Scam Signal, an API aimed at countering impersonation scams, particularly within the realm of Authorised Pushed Payment (APP) fraud.

This new API, Scam Signal, has demonstrated promising results, boasting a 30% improvement in scam detection during a successful pilot with a UK bank over three months.

In a collective effort to combat the rampant issue of scam calls, the Federal Trade Commission (FTC) joined forces with the Federal Communications Commission (FCC), state attorneys general, and various state and federal agencies to announce “Operation Stop Scam Calls” on July 18. This initiative brought together 102 participants, resulting in a total of 180 enforcement actions taken at the state and federal levels.

The Federal Communications Commission (FCC) has announced the introduction of a new set of rules aimed at protecting consumers from scams that attempt to take control of their cell phone accounts. FCC Chair Jessica Rosenworcel stated that these rules will ensure individuals maintain their freedom to choose their preferred device and provider while safeguarding them against fraudulent activities.