Indosat Ooredoo Hutchison, a leading Indonesian telecom operator, has partnered with Garuda Indonesia to integrate digital technologies into the airline’s operations. This collaboration aims to enhance operational efficiency, boost ancillary revenue, and personalize passenger experiences. By optimizing flight services and travel planning, the partnership will transform Indonesia’s aviation and tourism sectors.
Ericsson unveils its ambitious strategy to accelerate Thailand’s digital transformation using cutting-edge 5G technology. At the heart of this initiative lies the 5G Innovation and Experience Studio, a collaboration with the Royal Thai Government. This state-of-the-art facility aims to develop and test innovative 5G applications, driving Thailand towards a vibrant digital economy.
Singtel ramps up its maritime digital services by integrating the innovative satellite technology from Starlink. This breakthrough aims to inspire ship operators into adopting digital solutions such as AI, 5G, edge computing, and cloud-based technologies for improved operational efficiency and safety measures. Starlink, a first-of-its-kind low Earth orbit broadband service included in Singtel’s comprehensive iSHIP offerings, offers enhanced connectivity and reduced latency.
In a decisive move towards advancing its digital agenda, the European Union (EU) has earmarked a substantial €763 million for the Digital Europe Programme. The lion’s share of nearly €549 million will fortify ongoing projects and multi-country initiatives aligning with the Digital Decade targets. These targets, a roadmap for Member States, aim to accelerate digital transformation by 2030.
Huawei’s new Paris Innovation Centre reflects its pledge to advance the tech landscape in Europe through collaboration. This £2 million-per-year initiative aims to cement positive relations between corporations and small-medium enterprises (SMEs). SMEs, the bedrock of Europe’s economy, often grapple with the complexities of digital transformation, an issue the Innovation Centre seeks to address.
When it comes to digitization strategies, providing superior customer service is paramount, a concept particularly relevant in the telecom field. Saudi Telecom Company (stc), underlines this belief by revitalizing its customer experience through a strategic collaboration with Huawei. Transforming its big data platform into a Customer-Centric Platform (CCP), offers a unified view of customer data, leading to enhanced marketing segmentation and customization. Improved efficiency and data value are already showing dividends with marked reduction in customer churn and accelerated return on investment.
As the digital revolution persists, Communication Service Providers (CSPs) are redefining traditional revenue streams, with data monetisation being key to their success. CSPs have transitioned from solely facilitating connectivity to enabling fascinating digital technologies. They’re effectively tapping into the vast quantities of data from their networks to drive valuable insights. For instance, Vodafone Portugal, aided by Celfocus, successfully converted raw data into significant insights to improve operational effectiveness.
Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced that it will deliver a digital transformation project for Beyond ONE in the growing Latin American market. The newly announced project will see Sinch optimizing Beyond ONE’s digital infrastructure to improve customer experience for its users.
Evolve IP, a rapidly expanding global collaboration solutions provider, has achieved the esteemed status of a gold partner with Snom, a leading IP telephony hardware manufacturer. This development marks a significant step forward for Evolve IP’s digital transformation capabilities, particularly across the EMEA region.
Spectrum Enterprise, a division of Charter Communications, Inc., has recently inked a multi-year contract with the State of Wisconsin Department of Administration. The agreement will grant state agencies, municipalities, and educational institutions access to Spectrum Enterprise’s diverse portfolio of network, internet connectivity, and cybersecurity solutions. This move aims to streamline technology services procurement, fostering connectivity among employees and citizens and ensuring seamless digital operations.
