Navigating workplace communications is challenging for business owners. Choosing between PSTN and VoIP is complex. PSTN offers reliability and call quality, while VoIP provides flexibility and scalability. VoIP integrates with tools and supports remote work. PSTN is secure and compliant, but VoIP can be secured with measures. PSTN excels in emergency services, but VoIP is improving.
Text messaging is one of the most prevalent forms of communication in today’s society. With over 10.9 billion mobile connections globally, adding text messaging into your business operations…
When it comes to the security of your business, you can’t afford to take any chances. But what are the best ways for you to protect your data…
When you hear the word “automation”, what do you think of? Increasing effectiveness and efficiency in business processes, right? One of those processes is communication with clients. …
If you ask anyone who is familiar with VoIP systems, they’d probably tell you that choosing the right service provider can indeed be a difficult task. The VoIP…
As VoIP technology becomes more broadly adopted, the number of VoIP providers on the market continues to grow, each with their own unique set of services. The stakes…
A softphone is a device-agnostic software application that provides a digital phone interface, allowing users to make and receive phone calls over the Internet. Softphones improve staff availability…
With more and more companies looking to gain flexibility, scalability and achieve growth, cloud-based PBX providers are becoming increasingly popular as the top choice in communication systems. …
A good VoIP provider ensures seamless online telecommunications services of the highest quality for business of all sizes, making interactions easier and more gratifying for both employees and…
Robocalls are not only annoying, they are potentially dangerous and are progressively becoming an even bigger problem. Sadly, it does not look like the situation will improve in 2021, as there were 22.8 billion total robocalls recorded at the midway point of 2020. Robocalls are phone calls made by an automatic dialer that transmits pre-recorded messages. While this may not seem like an issue, it can be. Some robotic calls may be from legitimate sources, but they may also be scams designed to deceive or bully people to provide personal information.
