Top Ten

Top 10 VoIP providers in 2022

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If you ask anyone who is familiar with VoIP systems, they’d probably tell you that choosing the right service provider can indeed be a difficult task. The VoIP market includes numerous service providers, each of them claiming to be the best. It’s easy to get frustrated with the selection process when seeking a service provider, and it’s challenging to compare features, benefits and customer support quality on offer.  

 

Therefore, we’ve done the legwork, and all you have to do is read our findings. So, there you have it – our top 10 picks for the best VoIP systems in 2022.

RingCentral

RingCentral Office is a renowned cloud-based VoIP platform with a wide range of capabilities that should be able to meet the needs of any company phone system. Furthermore, APIs may be used to enhance RingCentral Office’s integration with other apps. RingCentral Office stands apart in the market for medium-sized businesses and enterprises and is a fully-featured cloud PBX that includes sophisticated features like UCaaS and custom application integrations. RingCentral Office comes with all of the essential features of a virtual PBX, such as a corporate directory, call forwarding and handling, and many extensions. It also has an iOS and Android app that allows users to convert their cellphones into more traditional-looking business phones.

Mitel

Mitel is a powerful unified communications solution for companies of all sizes. Mitel is an excellent choice for all enterprises due to the numerous ways the product can be installed. The solution is available in the cloud as well as on-premises. Mitel offers a wide range of telephony, collaboration, mobility administration, and contact center capabilities and tools, making it a complete unified communications solution. Auto attendants, call forwarding, call transfer, call waiting, caller ID, speed dial, music on hold, call screening, call blocking, and the option to dial by name or extension are all available with MiCloud Connect. The Mitel iOS and Android mobile apps allow users to make and receive calls from their business lines, hold conference calls and check voicemail.

DIDWW

DIDWW is a VoIP communications platform for telecom professionals that includes complete self-service and real-time provisioning, APIs, and all the other tools needed to gain unequaled control over voice and SMS services. With 80+ countries and 4000+ area codes throughout the world, the company provides the most comprehensive, fully compliant international coverage of local, national, mobile, toll-free and UIFN virtual phone numbers. DIDWW also provides two-way local and worldwide SIP trunks, access to local emergency services, customizable capacity choices, free global number portability, a number selection tool, a cloud PBX called phone.systemsTM, and a corporate softphone called call.centerTM.

8x8

8×8 Inc. offers cloud communications and customer interaction solutions for organizations of all sizes. Their services include voice, contact center, video, mobile and unified communications. All 8×8 plans feature unlimited domestic calling, SMS and team messaging, call routing and forwarding, voicemail transcription, call recording, and integration with a wide range of third-party apps, as well as local, toll-free, and Universal International Freephone numbers. Those in need of worldwide access can choose from numerous low-cost international plans offered by the firm. Because 8×8 is a cloud-hosted VoIP business phone solution, no PBX hardware is required. Also, 8×8 works with a variety of call carriers to provide great call quality on every call.

VoIPstudio

VoIPstudio is a top-tier VoIP communications solution provider for small and medium-sized enterprises of all types. The company provides over 40 cloud-based PBX services in a simple, intuitive, all-inclusive platform that allows any organization to benefit from professional communications at a low cost. VoIPstudio helps expanding enterprises to operate globally by enabling them to acquire phone numbers in over 90 countries and 30,000 cities across the world directly from the application. The company offers international, local, toll-free, and “gold” phone numbers, with newly purchased numbers being instantly usable. VoIPstudio is a complete, unified communications platform that integrates seamlessly with generically-used technologies, allowing this service to fit seamlessly into existing processes.

Nextiva

Nextiva is a VoIP provider that offers a simple yet robust phone system for businesses. Nextiva’s business call management system contains features including unlimited calling, texting, faxing, call queuing, fast conference calling, and more. The company offers a full unified communications solution that includes audio, video, text, mobile apps and web collaboration. Nextiva plans all offer unlimited calls to the United States and Canada, as well as voice to text, call routing and forwarding. Throughout the United States, the company offers local, toll-free, and vanity phone numbers, as well as a cloud PBX system. The company takes pride in currently serving over 100,000 clients and carrying over 1 billion calls per year over the industry’s highly trusted network.

DialpadDialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans include unlimited calling in the United States and Canada, as well as unlimited text messaging and call features such as transfer, support and mute. Voicemail transcription, multistage automated attendants, softphones, and G Suite and Office 365 integration are also available. Dialpad provides local and toll-free numbers in more than 50 countries across the world.

Intermedia Unite

Intermedia Unite is a cloud-based voice over internet protocol (VoIP) service that offers small to large businesses tools that include video conferencing, chat, and SIP trunking to help customers streamline their corporate communications. Users may send messages to colleagues and attach media files to texts using the centralized platform, which improves communications across organizational departments. Unite customers may stay connected wherever they go, on nearly any communication device, with free mobile and desktop apps. The service also comes with Intermedia’s J.D. Power-certified 24/7 support and a 99.999 % uptime service level assurance. Intermedia Unite integrates with a number of third-party apps, including Zapier, Microsoft Dynamics 365 and Zendesk.

 Line2

Line2 is a cloud-based business phone service that allows participants to call and text from any device using an app. Line2’s VoIP service is clearly intended for small enterprises, and its limited feature set means that it is unlikely to be ideal for organizations with a significant number of employees. If all you need is a dependable, user-friendly platform to keep your employees connected, Line2 could be the answer. Voicemail transcription, a softphone, SMS messaging, voicemail to email, and electronic fax capabilities are among the basic services included with Line2’s package. Businesses may choose from a variety of local and toll-free numbers using Line2. Because Line2’s service is app-based, users can access their business phone line everywhere, as long as they have an iOS, Mac, Windows, or Android device and an Internet connection.

NICE CXone NICE CXone is an industry leader in cloud-based contact center software and is recognized for offering a consistently exceptional customer experience. Their contact center offers the following benefits: modern ACD, which provides digital first omni channel routing and increased business mobility, integrated and comprehensive workforce management solutions to engage and enable contact center agents to achieve business goals, and automation and artificial intelligence (AI) capabilities to improve the customer experience and automate daily agent tasks and customer journey management. With market-leading cloud technology, excellent knowledge and service delivery, and a vast and diversified partner ecosystem, NICE CXone’s purpose is to assist clients accomplish their business goals.

 

Company Best for Services Features
RingCentral All businesses 250+ app integrations

More than 200 US area codes

Inbound virtual numbers in 110+ countries

UCaaS

Business SMS and MMS

Contact center

Global PBX services 40+ countries

Voicemail Transcription

Software Phone

SMS Messaging

Automatic Call-Back

Call Monitoring

Voicemail to Email

Electronic Fax

E911 Service 

SIP Phone Support

Toll-Free Option

Video Conferencing

24/7 technical support

Company Best for Services Features
Mitel All businesses CRM integrations

Contact center 

Cloud and on-site business phone systems

IP and digital phones 

Unified Communications

Voicemail Transcription

Software Phone

SMS Messaging

Automatic Call-Back

Call Monitoring

Voicemail to Email

Electronic Fax

E911 Service

SIP Phone Support

Video Conferencing

24/7 technical support

Company Best for Services Features
DIDWW All businesses Virtual phone numbers in 78+ countries and 4360+ area codes worldwide

SIP trunking

P2P and A2P SMS 

UIFN phone numbers

Hosted IP-PBX

Comprehensive API for integrations

24/7 technical support

Software Phone

SMS Messaging

Call Monitoring

Voicemail to Email

Fax Support

E911 Service

SIP Phone Support

Free Number Porting

Company Best for Services Features
8X8 All businesses UCaaSContact center 

Conferencing

Hosted IP-PBX

Team chat

Phone numbers in 100+ countries worldwide 

Integrations

Voicemail Transcription

Software Phone

SMS Messaging

Automatic Call-Back

Call Monitoring

Voicemail to Email

Electronic Fax

E911 Service

SIP Phone Support

Video Conferencing

Company Best for Services Features
VoIPstudio Small to medium businesses Call Center

Hosted IP-PBX 

Phone numbers in 90 countries Conference calling 

Chat 

CRM integrations

Number portability

Auto-attendant

Desktop softphone

SMS Messaging 

Electronic Fax

Video Conferencing 

30-day free trial

SIP Phone Support

Company Best for Services Features
Nextiva All businesses Voice and video calling

Team Messaging 

Collaborations

UCaaS 

Call Center

Cloud-based phone system 

SIP trunking

Call pop 

Virtual local and toll-free US numbers

CRM integrations

Software phone

Auto-attendant.

Electronic Fax

Video Conferencing 

SIP Phone Support

Voicemail to Email 

SMS Messaging 

24/7 technical support

Company Best for Services Features
Dialpad Small to medium businesses Voice calling

Messaging 

Video Meetings 

AI Contact Center

AI Sales

Virtual local and toll-free numbers in 50 countries

Voice Intelligence

Desktop Softphone

Auto-attendant

Electronic Fax

Video Conferencing 

SIP Phone Support

Voicemail to Email 

CRM integrations 

Company Best for Services Features
Intermedia Unite Small to medium businesses UCaaS 

Chat 

SIP trunking

Team Messaging

Collaborations

Contact Center 

Webinar solution

Phones and devices 

Toll-free numbers 

PBX Virtual Phone System

Voicemail Transcription

Software Phone

SMS Messaging

Automatic Call-Back

Voicemail to Email

Electronic Fax

E911 Service

SIP Phone Support

Integrations

Video Conferencing

Company Best for Services Features
Line 2 Small businesses Cloud PBX 

Local, Toll-free, Vanity numbers

Voice communications

Voicemail Transcription

Software Phone

SMS Messaging

Voicemail to Email

Electronic Fax

E911 Service 

Number porting 

Merged Calling

Company Best for Services Features
NICE CXone All businesses Conversational AI

Chatbots 

Chat 

Contact Center

Predictive DialerVirtual phone numbers

Omnichannel Routing

Workforce Optimization

Automation

SMS Messaging

CRM Integrations

UCaaS Integrations

Software Phone

E911 Service

Voicemail to Email

Automatic Call-Back Analytics

Toll-Free Option