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AI

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Infobip has unveiled its new product, Experiences, a generative AI-powered journey builder that empowers businesses to engage customers. AI

Global cloud communications platform Infobip has unveiled its groundbreaking product, Experiences, a generative AI-powered journey builder that empowers businesses to engage customers, foster loyalty, and accelerate growth. This innovative no-code platform offers organizations a comprehensive library of AI-powered journey templates tailored to their unique business needs, spanning from onboarding and engagement to retention and loyalty.

The telecom alliance Alaian has enlisted the services of chip maker Qualcomm to invigorate start-ups in the realm of extended reality (XR). AI

Telecom alliance Alaian is partnering with chip manufacturer Qualcomm to empower start-ups specializing in Extended Reality (XR). The alliance, comprising of seven telecom giants along with towerco Cellnex, targets initiatives involving metaverse, virtual platforms, and various services or applications from all over the globe. Despite a lukewarm response to the metaverse and the disappearance of mixed reality from the limelight, the conglomerate remains optimistic. Future XR experiences can greatly benefit from the expertise and resources provided by co-operating with Qualcomm.

The potential threat of generative AI causing malfeasance doesn't appear to deter telco firms from embracing its perceived benefits. AI

A recent survey unveils how, despite potential risks, most industries, particularly telecommunication firms are embracing generative AI’s benefits. Interestingly, even traditionally cautious sectors, like aerospace and defence show a strong inclination towards AI’s adoption. Yet, as AI integration requires extensive investment in staff skill development, emerging corporate roles like AI auditors or ethicists are anticipated.