In a pioneering move, Scotland’s Fire and Rescue Service, SFRS, is enhancing their operational performance with an innovative VoIP (Voice over IP) solution developed by MLL. This not only amplifies communication efficiency, especially in different departments, but also boosts working conditions for essential staff.
Unearthing an alarming digital divide in the UK, researchers at Bionic discovered that 20% of adults lack basic online skills, and shockingly, half of the households do not have internet. In a critical look at digital inclusion in UK cities, Manchester stands out with an impressive 193 digital inclusion services, with Coventry and Bangor trailing behind. London, despite its size, did not break into the top 20 due to shortage of services relative to its population size.
Three UK has partnered with Attensi to gamify staff training, transforming conventional methods into engaging digital simulations. This modern learning approach endorses the network’s commitment to superior customer service, strengthening their core values while enhancing worker competencies.
In a strategic move that could redefine the trajectory of Vodafone’s future, the telecom giant has entered into a comprehensive 10-year partnership with Microsoft. Covering all Vodafone markets in Europe and Africa, this collaboration aims to reach a staggering 300 million people.
In a futuristic leap, French telecom giant Orange, in partnership with IT leader Capgemini, has launched commercial operations of ‘Bleu’, a sophisticated cloud platform tailored specifically for the French clientele. This solution, engineered jointly with Microsoft, promises enhanced user access to Microsoft 365 and Azure services. Christel Heydemann, Orange’s new CEO, envisions the project addressing data protection challenges, even as it adheres to French authority standards.
BT’s recent talks with SpaceX to leverage Starlink’s LEO satellite fleet for remote connectivity in the UK has sparked curiosity, especially given BT’s current partnership with OneWeb, Starlink’s competition. It’s speculated that Starlink’s innovative direct-to-device capabilities, which promise unblemished global coverage without a need for a terminal, could be the allure.
Fibramérica’s ground-breaking solution, FAST SIMPRECON, is set to revolutionise new customer activation in the telecommunications field, eliminating the constraints of previous preconnected services. Beyond just efficiency and cost-saving benefits, this innovation offers telecom operators unparalleled freedom in network management and supplier chain control. Experience a new horizon of adaptive, scalable and versatile network setup – for both urban and rural deployments.
The new partnership between BT and Basrah Gas Company (BGC) sets an intriguing course for the digital transformation of the latter’s operations in Iraq. This collaboration will securely link BGC’s offices, processing units, and gas fields while enhancing their access to cloud-based applications.
Industry expert Andrea Soppera joins the front ranks of CUJO AI as their new VP of Customer Success, bringing along his commanding knowledge and proven leadership. His role will reportedly contribute to shaping customer service objectives and facilitating the integration of AI-driven cybersecurity solutions.
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