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DIDWW has unveiled its latest innovative service, the omnichannel Messaging Platform, designed to enhance global audience engagement. CPaaS

DIDWW’s new messaging platform enhances global audience engagement by enabling communication through SMS and social media channels. Key features include contact segmentation, message templates, automated link shorteners, and detailed performance insights. Businesses can test campaigns, manage opt-outs, and use fallback channels, ensuring effective communication and maximizing impact worldwide.

Sinch announced that its new Customer Connections hub will now be available in Europe across all digital channels. CPaaS

Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, today announced that its new Customer Connections hub, an online resource centre designed to support customer experience (CX) professionals and marketers, will now be available in Europe across all digital channels. The hub is designed to support European marketers at more than 150,000 businesses worldwide that partner with Sinch, helping them build lasting customer relationships by delivering exceptional experiences across every customer channel.

Sinch is excited to announce that MINDD has selected Sinch to develop an advanced AI-driven solution to safely pre-triage patients. CPaaS

Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, is excited to announce that MINDD, a Dutch medical technology company, has selected Sinch to develop an advanced AI-driven solution to safely pre-triage patients, significantly alleviating the overwhelming burden on medical practices.

DIDWW has launched outbound SIP trunking in China, providing local call termination services in 50 countries. CPaaS

DIDWW has launched outbound SIP trunking in China, providing local call termination services in 50 countries. This expansion boosts DIDWW’s global voice service reach, offering high-quality local routes. Businesses can enjoy seamless, efficient, and reliable two-way voice services. To activate SIP trunking, contact DIDWW sales for more details.

DIDWW, a leading global provider of two-way SIP trunking services, has further expanded the coverage of its virtual phone numbers. CPaaS

DIDWW, a leading global provider of two-way SIP trunking services to operators and businesses all over the world, has further expanded the coverage of its virtual phone numbers. Hong Kong, Malaysia, Mexico, Germany and North Macedonia are the latest additions to the company’s product portfolio, which creates unique opportunities for DIDWW customers to broaden their market reach and foster international business relations.

Tollring has extended its relationship with Dstny by securing a new three-year contract to deliver its call recording solution to Dstny. CPaaS

Tollring has extended its longstanding relationship with Dstny by securing a new three-year contract to deliver its latest call recording solution to Dstny’s pan-European service providers. The contract renewal reaffirms Dstny’s confidence in Tollring products and services which integrate seamlessly with their infrastructure and meet customer compliance requirements in each region.

DIDWW, an operator offering VoIP communications, announced its partnership with Teltonika, specializing in GPS fleet management. CPaaS

DIDWW, a global telecoms operator offering premium quality VoIP communications and SIP trunking services, has announced its partnership with Teltonika, an innovative technology company specializing in GPS fleet management, wireless and networking solutions, M2M, and IoT. This initiative will equip Teltonika with a highly flexible and scalable VoIP communications solution, thereby enhancing its communication capabilities worldwide.

Avaya unveiled a series of important enhancements to the Avaya Experience Platform™ (AXP),that further Avaya’s leadership in Enterprise CX. CPaaS

At Avaya Engage, its premier customer experience event, Avaya, a global leader in Customer Experience solutions, unveiled a series of important enhancements to the Avaya Experience Platform™ (AXP),that further Avaya’s leadership in Enterprise CX as well as its commitment to delivering Innovation without Disruption. Avaya’s robust and comprehensive CX platform, trusted by large Enterprises globally, empowers customers to maintain their core capabilities while evolving through flexible innovation paths, including on-premises, private cloud, public cloud, or hybrid deployment models.