Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced that it will deliver a digital transformation project for Beyond ONE in the growing Latin American market. The newly announced project will see Sinch optimizing Beyond ONE’s digital infrastructure to improve customer experience for its users.
Serving as key hubs in business communication, call and contact centers consistently enhance customer experiences in our digital era. In line with the sector’s advancements, DIDWW, a global provider of premium quality VoIP communications, two-way SIP trunking and SMS services, has announced its participation in the Call & Contact Centre Expo in London. Recognized as Europe’s premier summit for the telecoms sector, the Expo is set to bring together over 3,500 industry professionals, offering valuable insights and networking opportunities.
Telinta, a global leader in cloud-based softswitch and billing solutions for VoIP service providers, today announced new capabilities for its Encrypted VoIP solution, adding encryption for its TeliGlobeTM Mobile Softphone application. This enhancement gives Telinta customers the option to encrypt both SIP signaling and media for Mobile VoIP calling with TeliGlobe. The solution can offer end-to-end encryption for on-net calling.
DIDWW, a global provider of premium quality VoIP communications, two-way SIP trunking and SMS services for businesses and telco carriers, has established its new Point of Presence (POP) in Amsterdam. This latest addition is now ready to deliver robust performance, efficiently handling customer voice traffic and ensuring enhanced connectivity.
Intermedia Cloud Communications has expanded free international calling for North America-based Intermedia Unite® users to 33 countries. This enhancement offers substantial cost-savings for businesses, improved global connectivity, and enhanced productivity. Mark Sher, Senior Vice President of Product Marketing at Intermedia, emphasized their commitment to delivering efficient communication solutions.
BT pushes forward with their ambitious plan to replace ageing Public Switched Telephone Network with IP-powered Digital Voice service, predicting a full national transition by 2025. This phased rollout highlights an industry-wide shift toward modern, energy-efficient, and highly reliable communication solutions. However, with earlier power outages prompting questions around adequate support during emergencies, the telecoms giant is treading carefully. As we brace for a digital era, join us at Connected North 2024 to delve deeper into what this change signifies for UK consumers.
Snom Technology, the globally established telecommunications hardware brand, has been providing the high-end hotel industry with premium handsets for years. These devices are widely regarded as an enormous asset to the industry, since hotel rooms still need to feature a telephone in order to win stars. Despite this, not every hotel wants sophisticated business phones in its guest rooms, as only a minority of people will need to use all the device’s functions.
Cloud communications leader Sinch and one of North America’s largest and most trusted membership organizations, AAA, are partnering to expand chat capabilities for individuals requesting roadside assistance. These changes will allow those stranded in remote areas to seamlessly connect with AAA for help.
conXhub, a leading provider of cloud-based communication and collaboration platforms, has entered into a strategic partnership with DIDWW, a global telecom operator offering premium quality VoIP communications, two-way SIP trunking and SMS services for businesses and telecom carriers. Through the alliance with DIDWW, conXhub aims to extend its global reach, ensuring high quality voice services for unparalleled customer experience.
Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced that the company has been positioned as a Leader in the first 2023 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS). The evaluation was based on specific criteria that analyzed Sinch’s overall Completeness of Vision and Ability to Execute.
