Belgian telecoms group Proximus’ recent investment catapults it deep into the global Communication Platform-as-a-Service (CPaaS) sphere. By acquiring a majority stake in India’s Route Mobile, the company fortifies its ambitions of becoming a global industry leader. This move isn’t just about ownership, but a mutually beneficial partnership, expected to drive substantial value and facilitate significant market expansion.
CallTower, a leading provider of cloud-based unified communications and collaboration solutions, has launched the state-of-the-art Solgari Contact Center, integrated into the Microsoft Teams App. This release marks a significant advancement in the contact center agent experience by offering complete management capabilities within the Microsoft Teams platform.
Solgari’s Contact Center introduces an innovative solution that revolutionizes the way organizations communicate, collaborate, and serve customers using CallTower’s Microsoft Teams voice platforms.
Nuacom, a Software-as-a-Service and telecom company providing complete Cloud Phone System solutions, has announced an extended strategic partnership with DIDWW. As a global telecom operator, DIDWW offers premium…
Euro-Center, one of the world’s leading companies in the fields of medical assistance, travel assistance and insurance claims’ handling, has formed a strategic alliance with DIDWW, a global…
DIDWW, a provider of premium quality VoIP communications and two-way SIP trunking services worldwide, has successfully passed the annual ISO 27001 audit for the Information Security Management System…
Infobip secures leadership position in the CPaaS market for the second year, showcasing commitment to omnichannel communications. Outperforming competitors, IDC lauds Infobip for customer service, functionality, and more. Exciting times ahead with CPaaS X solution launch in May 2023.
Sinch excels as a Leader in IDC MarketScape’s CPaaS Vendor Assessment, commended for its global coverage, robust portfolio, and regulatory expertise. The innovative provider enhances digital customer experience with its comprehensive messaging, voice, and email offerings.
DIDWW, a leading global provider of premium quality two-way VoIP and SMS communications, has announced the expansion of its SIP trunking services, now offering local termination in Japan…
BT and ServiceNow join forces to launch a contact-centre-as-a-service (CCaaS) offering, streamlining digitalization for businesses and public sector clients. This cloud-based solution promotes flexibility, cost-efficiency, and innovative services for a seamless user experience.
Telinta, a global leader in cloud-based softswitch and billing solutions, and Commio, a leading VoIP origination and termination provider,have teamed up to meet the needs of VoIP service providers. The…
