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Cisco Enhances Webex Teams as Unified App Cisco is introducing a series of updates to its collaboration solution Webex Teams. At the Cisco Partner Summit in Las Vegas, the company announced new products and features that include new desktop and room video conferencing systems, as well as more options to integrate calling and third-party PBXes into the Webex platform. These updates are designed to reinforce Cisco’s single platform approach to delivering consistent experience across all types of enterprise communications workloads running on any type of device. Read more at: https://tinyurl.com/y63uhdqm Microsoft and Nokia accelerate Industry 4.0 Microsoft and Nokia have joined hands to accelerate transformation and innovation across industries with cloud, Artificial Intelligence (AI) and Internet of Things (IoT). “Bringing together Microsoft’s expertise in intelligent cloud solutions and Nokia’s strength in building business and mission-critical networks will unlock new connectivity and automation scenarios,” said Jason Zander, Executive Vice President at…

Top 10 VoIP books for advanced users

By Vilija Simkiene October 30, 2019

VoIP technology has spawned a booming market packed with exciting and innovative products and services that are constantly emerging and evolving to enhance our personal and professional lives. However, all of these advanced solutions also require in-depth knowledge and expertise by those who design, install, maintain and monitor VoIP services. In order to understand VoIP and advance the development and implementation of this technology, software engineers, network administrators, designers and other IT professionals need to learn and update their skills on a regular basis. Northrop Frye, one of Canada’s most eminent thinkers, once said, “The most technologically efficient machine that man has ever invented is the book.” With this in mind, VoIP.Review has compiled a list of ten books for those who want to keep up to date with the increasingly complex world of high-tech VoIP communications. So, let’s delve into some of the most useful publications! VoIP Technology:…

Telecom News

A quick roundup of the news in Telecoms | Week #38

By Vilija Simkiene September 20, 2019

LG Uplus launches preliminary 5G roaming services in China South Korean mobile carrier LG UPlus is rolling out its 5G roaming service in China in partnership with China Unicom, a state-run telecom operator. According to the statement, LG Uplus teamed up with China Unicom for the 5G roaming service in April and tested out own services in China from June. The preliminary service was launched after the two companies completed linking their networks on August 16. LG Uplus said its 5G roaming service is currently available only on the LG V50 ThinQ smartphone, but soon it will be expanded to Samsung Galaxy S10 and Note 10 users with software upgrades. Read more at: https://tinyurl.com/yyyhqm3v Oracle strikes deal to provide cloud support for VMware workloads Oracle and VMware have announced a deal resolving their bitter dispute over how Oracle provides technical support for VMware users. The deal will make it easier…

Telecom News

Verizon delivers enterprise-grade collaboration over its global VoIP service

By Vilija Simkiene September 12, 2019

American telecoms giant Verizon said that it has made enterprise-specific upgrades and has “supercharged” its cloud-calling Virtual Communications Express (VCE) platform. The company has boosted its VCE solution by providing delivery over its global VoIP network, and reinforced the service with hosted or premises-based SD-WAN connectivity. The platform, which now provides an opportunity to enhance employee collaboration and productivity, is currently available across Asia, Europe and the United States. Alla Reznik, Executive Director of Customer Experience, Global Products and Services at Verizon, said, “By leveraging Verizon’s global network strength and market leading VoIP portfolio, we have developed an enhanced collaboration solution that delivers powerful hosted UC&C features underpinned by superior network connectivity and performance. This enterprise-grade solution will take global business collaboration to the next level.” In its press release, the company said that by combining the VCE platform with Verizon’s VoIP service, users will significantly reduce costs…

Telecom News

Salesforce gives $15.7 billion for data analytics platform Tableau

By Vilija Simkiene June 11, 2019

The San Francisco-based cloud giant Salesforce has reached an agreement to buy Tableau Software Inc. in an all-stock deal valued at $15.7 billion. By acquiring Tableau, which provides easy-to-use tools for data visualization and management, Salesforce has positioned itself as the latest major technology company to play an important role in helping enterprises analyze data, make smarter decisions, drive intelligent, connected customer experiences, and facilitate innovation. “We are bringing together the world’s #1 CRM with the #1 analytics platform. Tableau helps people see and understand data, and Salesforce helps people engage and understand customers,” stated Marc Benioff, chairman and co-CEO, Salesforce. “It’s truly the best of both worlds for our customers – bringing together two critical platforms that every customer needs to understand their world. I’m thrilled to welcome Adam and his team to Salesforce.” Currently, Tableau has more than 86,000 business customers around the world, including Charles Schwab,…

Telecom News

Global tech giants partner for high-speed interconnect

By Vilija Simkiene March 14, 2019

A consortium of nine technology companies – Intel, Cisco, Dell EMC, Microsoft, Hewlett Packard Enterprise, Facebook, Google, Alibaba and Huawei – has been formed in order to create and launch a new standard, called Compute Express Link (CXL). This project will accelerate ever-expanding data workloads, such as high-performance computing, artificial intelligence (AI), internet of things (IoT), rich media services, and cloud applications. Jim Pappas, director of technology initiatives at Intel, said in a statement: “CXL is an important milestone for data-centric computing and will be a foundational standard for an open, dynamic accelerator ecosystem. Like USB and PCI Express, which Intel also cofounded, we can look forward to a new wave of industry innovation and customer value delivered through the CXL standard.” The new cluster of tech giants, described as “the biggest group of influencers driving a modern interconnect standard”, also affirmed the CXL Specification 1.0, which enables…

Telecom News

Samsung offers a peek at its foldable smartphone

By Rugile Bertule November 9, 2018

The world’s top smartphone manufacturer, Samsung, has provided the first tantalizing glimpse of their very real, foldable phone at the Samsung Developer Conference 2018 in San Francisco. This advancement in display technology has been widely discussed throughout the year, and Samsung has finally revealed their highly-anticipated version of the technology called the Infinity Flex Display. “When it’s open, it’s a tablet offering a big screen experience. When closed, it’s a phone that fits neatly inside your pocket,” explained the senior vice president of Mobile Product Marketing at Samsung, Justin Denison, while demonstrating the device. The prototype boasts a 7.3-inch tablet display that can be folded over and over again without any signs of wear or degradation. The device is supported by the Android OS, allowing users to run up to 3 applications simultaneously, driving smartphone functionality to the next level. “The Infinity Flex Display represents an entirely…

Telecom News

InMobi acquires Sprint’s mobile advertising business called Pinsight Media

By Rugile Bertule October 18, 2018

InMobi, a tech company providing marketing solutions to enterprises, has announced the acquisition of the mobile data and advertising company, Pinsight Media. This all-stock deal between Pinsight Media’s previous owner Sprint and InMobi is part of a broader strategic partnership between the two companies, covering devices, data, media and marketing. “Sprint’s partnership with InMobi goes beyond this acquisition. We have been looking for a strategic partner that can deliver the latest digital marketing and mobile advertising technologies, besides having a deep appreciation of regulatory, privacy, and data concerns. This partnership provides Sprint with an innovative partner for driving our marketing success,” commented Rob Roy, the Chief Digital Officer at Sprint. Pinsight Media works with leading US telecoms service providers and advertisers to improve targeted advertising on mobile devices. InMobi will benefit from the deal by bringing the user behavior analysis and marketing strategy insights from Pinsight to the…

Ripple is boosting blockchain technology through donations

By Jonathan Simon June 5, 2018

The San Francisco-based cryptocurrency and payment start-up, Ripple, is hoping to boost up the adoption of blockchain technology. They decided to donate $50 millions to 17 universities and colleges throughout the U.S.A. in order to promote blockchain. One of the main reasons is the need for jobs in that technology field as 4500 job openings were including the terms “blockchain” and “cryptocurrency” into their descriptions on LinkedIn. Thus universities like the M.I.T. or the University of North Carolina will get a chunk of this donation. Eric van Miltenburg, Senior Vice-President of business operations at Ripple sent an email stating, “As globalization increases, so does the demand for technological solutions and talent to solve the world’s hardest financial problems, such as retail remittances.” Ripple’s technology surrounding the cryptocurrency XRP could be a part of some studies and projects by universities, despite not being an obligation according to the company. For the…

Telecom News

OrecX Turns Call Recording Feature into a Platform

By Carlota Vilalva November 9, 2017

“This call may be monitored and recorded for record-keeping, training and quality-assurance purposes,” is a message that probably all of us have heard before when calling a contact center. But once an agent answers the phone, we immediately forget that we are being recorded, after all, we will most likely never hear that call recording. For the Contact Center, on the other hand, that recording is extremely useful. It allows business to collect and analyze a set of data that enables them to improve and optimize their service. However, there is much more to call recording than the eyes can meet. Steve Kaiser, Co-founder and CEO of OrecX Open Source Recording, shows us that it is not only a great feature available thanks to Business VoIP and the Cloud, but a powerful tool to boost your business. Why do businesses use call recording? Businesses are aware that nowadays customer experience…