Ujet raises $55 million to expand cloud-based customer support platform Ujet, a leading provider of cloud contact center software, has secured USD 55 million in Series C funding to expand its sales and marketing teams at home and internationally, as well as launch new products and features. The San Francisco-based company already claims to have several high-profile clients, including Google, Instacart, and PayPal’s iZettle. Ujet enables customers to contact support teams through voice, email and messaging, and integrates smartphone cameras so they can easily submit photos and videos documenting problems. With this funding, the company is now well-positioned to capitalize on the increased demand for cloud-based contact center technology. Read more at https://tinyurl.com/y8ayek29 UK security officials tell telcos to stock up on Huawei gear – report The National Cyber Security Centre (NCSC) has suggested that UK telecoms operators stockpile critical equipment to ensure the sustainability of telecoms infrastructure, as political…
Yeastar Information Technology, a leading provider of cloud-based and on-premises VoIP PBX systems and VoIP gateways for small and medium-sized enterprises (SMEs), has announced that its S-Series VoIP PBX, Cloud PBX, and K2 IP-PBX can now fully integrate with Microsoft Teams collaboration hub in Office 365. This integration enables Teams users to make and receive internal and external calls directly on the Teams App. Moreover, users can now access regular extensions on the Yeastar PBX system and enjoy a variety of advanced calling features. In a statement to the press, Yeastar said that the Yeastar PBX system is an award-winning UC-enabled VoIP phone system designed for SMEs, and seeks to help the enterprise do more with less effort. Yeastar’s solution will provide Teams users with an easy, quick and cost-effective way to integrate the business phone system with Teams without any disruption to their existing phone service. According to the company, Teams users…
Salt Security raises $20 million to protect APIs with AI US-based Salt Security, a cybersecurity startup that helps companies protect APIs, has closed a USD 20 million Series A round. The company plans to use the new capital to renew its investments in product development and expand its sales and marketing teams. Salt’s platform aims to prevent cyber attacks with a combination of AI and machine learning techniques. It analyzes a copy of the traffic from web, software-as-a-service, mobile, microservice, and the Internet of Things (IoT) app APIs. Salt uses this process to understand each API and creates the basis for normal behavior tailored to customers and their applications. After that, Salt reveals anomalies that are identified as indicators of an attack during reconnaissance. Read more at https://tinyurl.com/y88n2l7r Lenovo delivers world’s first 5G laptop with Verizon, EE, Sunrise and CMCC Lenovo, one of the world’s leading personal technology companies producing innovative PCs and mobile…
Cloud-based softswitch solution provider Telinta has enhanced its TeliGlobe Mobile Softphone with new SMS options. Available for both Android and Apple iOS mobile devices, TeliGlobe is a brandable mobile softphone app and an essential component of Telinta’s cloud-native solution for mobile VoIP. The company offers mobile VoIP as a stand-alone service, or in conjunction with its white label solutions such as hosted PBX, SIP trunking, and other services. In a news release, Telinta said that VoIP service providers can easily offer SMS services together with voice and video calling via TeliGlobe. This mobile softphone app can be used to send and receive messages with SMS-enabled DIDs from Telinta’s partner companies, which provide Telinta customers with a number of options to meet their needs for worldwide SMS services. “Telinta understands that Mobile VoIP is one of the fastest growing opportunities in our industry,” said Alex Ferdman, CEO of Telinta. “Adding industry-leading SMS…
The Dublin, Ireland-based company AirSpeed Telecom has partnered with Intellicom, an international business telephony and contact center provider, to integrate new Voice over IP (VoIP) solutions into the telecommunications products and bandwidth services provider’s existing product portfolio. AirSpeed Telecom said that this integration will assist end-users in their quest to achieve superior operational excellence and offer an enhanced customer experience. According to the statement, the new VoIP solutions encompass a full-featured business telephony and contact center system that carries voice and other multimedia traffic across broadband networks. AirSpeed Telecom noted that by leveraging the power of IP networks, businesses can improve customer service, increase workplace mobility and enhance remote working solutions, and also reduce telecommunications costs. “Our customers’ needs are changing and at AirSpeed, we like to think that we’re able to innovate to meet those developing requirements. While best known for high-class connectivity, AirSpeed is increasingly offering business-class…
Contributed by Maor Efrati, CTO at monogoto Working from home: A lot has been said about increased productivity and family time as positively impacted during the COVID-19 quarantine. I am discovering that it’s also good for writing and for analyzing the many conversations that I and my monogoto.io partner Itamar Kunik have regarding cellular, WiFi, and the future of connectivity. @monogoto we are building an OTT cellular network. We are providing a connectivity service to any company that desires to have cellular connectivity as part of the offering or product. Simplifying the backend and network with strong API’s while keeping all the bells and whistles that a cellular network can support over a traditional last mile (RJ45 and WiFi). It will be interesting to see what plays out regarding WiFi vs Cellular as the last-mile provider. Some think cellular technology is the perfect solution for all wireless networks, while others hope…
Hosting and colocation service provider Equinix has announced an agreement to purchase a portfolio of 13 data center sites across Canada from BCE Inc., the massive telecommunications and media conglomerate, and the corporate parent of Bell MTS and Bell Canada. The company expects to close this USD 750 million deal in the second half of 2020. The 13 data center sites that will join California-based Equinix’s portfolio represent 25 individual facilities and are expected to generate annual revenues of approximately USD 105 million. In addition to cementing a stronger foothold in the third-largest economy in the Americas, Equinix will also gain more than 600 customers that are currently operating within the Bell data centers. Equinix is already the world’s largest data center and colocation provider, with a network of more than 210 facilities across 55 metros. The company’s main business is hosting the technology infrastructure of third party organizations. “Canadian businesses…
https://www.youtube.com/watch?v=uF4PTgh6eUY Communications is the cornerstone that affects every aspect of our society; web browsing, cell phone calls and instant messaging have become increasingly integrated into the way we live and work. The range and complexity of available products and technologies are evolving rapidly, so business-wise, it is extremely valuable to have someone on your side who is able to guide you to success and make your business prosper. The world of telecommunications is all about helping people to connect, and this is the driving force behind Laura Pakamaniene, Key Account Manager at DIDWW. “Not many account representatives are as efficient and reliable as Laura,” said Karishma Mirpuri from Itelbpo Smart Solutions. “We met when I was looking for new DID providers. She had my team and I sold from the onset with her sales and communications skills, as well as her knowledge of the VoIP industry. Since…
US-based Reinvent Telecom, a wholly-owned subsidiary of Saddleback Communications operating a private-label communications platform as a service (CPaaS), has enhanced the security for its real-time business VoIP, video, unified communications (UC) and collaboration services. The company has now deployed carrier-grade VoIP/SIP security, threat intelligence analytics and fraud-detection technology in cooperation with RedShift Networks, a global leader in cybersecurity solutions for communications service providers. Reinvent Telecom provides the ability for its wholesale partners to deliver secure, reliable and high-quality Unified Communications as a Service (UCaaS), conferencing and collaboration, Contact Center as a Service (CCaaS) and SIP trunking services. Bill Bryant, President at Reinvent Telecom, said, “At Reinvent, we understand that today’s VoIP networks are as vulnerable to cyberattacks as data networks. That’s why we’re doubling down on network security to give our partners and their customers the protection – and peace of mind – they deserve.” The wholesale UCaaS provider…