The Dublin, Ireland-based company AirSpeed Telecom has partnered with Intellicom, an international business telephony and contact center provider, to integrate new Voice over IP (VoIP) solutions into the telecommunications products and bandwidth services provider’s existing product portfolio. AirSpeed Telecom said that this integration will assist end-users in their quest to achieve superior operational excellence and offer an enhanced customer experience.
According to the statement, the new VoIP solutions encompass a full-featured business telephony and contact center system that carries voice and other multimedia traffic across broadband networks. AirSpeed Telecom noted that by leveraging the power of IP networks, businesses can improve customer service, increase workplace mobility and enhance remote working solutions, and also reduce telecommunications costs.
“Our customers’ needs are changing and at AirSpeed, we like to think that we’re able to innovate to meet those developing requirements. While best known for high-class connectivity, AirSpeed is increasingly offering business-class solutions that are beyond connectivity and this announcement underlines this capability,” said Charles O’Reilly, AirSpeed Telecom General Manager. “We’re fully committed to helping our customers benefit from the latest communications technologies while protecting their existing IT service investment. Working with best-in-class vendors, such as Intellicom, ensures that our customers can perform to their full potential.”
Neil Wisdom, Managing Director at Intellicom, said, “We’re very excited to have an organization with the experience and caliber of AirSpeed Telecom on our partner program. Given the depth of their skills, significant market presence and complementary product and service portfolio, we’re confident that together we can help businesses to take their communications strategy to the next level and use it to deliver real competitive advantage.”
Through this partnership, AirSpeed Telecom becomes Intellicom’s Gold Partner. The company said that this formal accreditation enhances AirSpeed Telecom’s existing service offering, including connectivity, cloud, security and a feature-rich unified communications platform. The system allows organizations of any size to manage all inbound and outbound communications as a single application and simplify integration with CRM systems.
AirSpeed Telecom delivers customized voice solutions over fiber, wireless and copper infrastructure and provides communications to businesses in Ireland across a range of sectors, including financial services, construction, food and beverage, and hospitality.