Omilia introduced Pathfinder, an innovative tool aimed at reducing the design and development time of Conversational AI (CAI) applications. AI

Omilia has launched Pathfinder, a groundbreaking tool designed to revolutionize Conversational AI (CAI) applications by reducing design and development time. Integrated into the Omilia Cloud Platform, Pathfinder analyzes raw data from files like PDFs and CSVs, automating the identification of customer intents. This innovation promises to enhance VoIP solutions by improving CAI deployment efficiency.

LoRaWAN specialist Actility has acquired API-K, a startup known for its innovative LoRaWAN tracking system. M&A

Actility’s acquisition of API-K revolutionizes the rescue landscape with innovative LoRaWAN tracking systems. Known for boosting search radii greatly, their beacon technology is a game-changer for mountain sports and rescue teams. Integrating API-K’s advanced LoRaWAN solutions into Actility’s portfolio, they aim to set new standards in outdoor geo-security and rescue efficiency.

Samsung inked a deal to acquire Oxford Semantic Technologies, a UK-based startup known for its highly specialized knowledge graph technology. M&A

Korean tech giant Samsung Electronics has acquired Oxford Semantic Technologies, a UK-based startup specializing in advanced knowledge graph technology. This strategic move aims to enrich Samsung’s AI capabilities, enhancing user experiences across its ecosystem. By integrating this technology, Samsung plans to deliver hyper-personalized interactions through its products, including mobile devices, televisions, and home appliances.

Telecom News | Week #29: SonicWall launches CSE, Alphabet to acquire Wiz, Cresta's report on gen AI, Zegona's workforce reduction plan. News Roundup

SonicWall’s CSE is offering secure, cost-effective remote and internet access for cloud migrations. Alphabet is negotiating to acquire cybersecurity firm Wiz for $23 billion. Cresta’s 2024 State of the Agent Report shows U.S. contact center agents are enthusiastic about generative AI. Spanish trade unions have accepted Zegona Communications’ revised workforce reduction plan for Vodafone Spain.

Telxius is scaling its core and edge network infrastructure to 400G using a Converged Optical Routing Architecture by Juniper Networks. Broadband

Telxius is enhancing its network infrastructure to 400G with Juniper Networks’ Converged Optical Routing Architecture (CORA), revolutionizing VoIP connectivity. This upgrade simplifies capacity expansion and boosts metro networks and data center interconnects. Leveraging IP over DWDM technology, Telxius will ensure scalable, high-performance, and energy-efficient VoIP solutions globally.

Momentum launched the Momentum Teams Faxing solution. This enables organizations to transform Microsoft Teams into a virtual fax machine. Telco Buzz

Momentum, a renowned global managed services provider, has unveiled the Momentum Teams Faxing solution. This innovative offering transforms Microsoft Teams into a versatile virtual fax machine, eliminating the need for additional software or hardware. Organizations benefit from enhanced document visibility and HIPAA-compliant security, making it a major step forward in modernizing fax communications.

Sinch introduced an advancement in customer engagement with Sinch AI, an AI-powered tool integrated into their Customer Communications Cloud. AI

Sinch unveils Sinch AI, revolutionizing customer engagement with AI-powered tools in its Customer Communications Cloud. This innovation promises smarter, safer, and more efficient communication, setting a high standard in the competitive market. Sinch AI enhances marketing, support, and security, allowing businesses to deliver exceptional conversational experiences and maintain robust customer relationships.