To maximize VoIP benefits, employees need effective training. Start with basics like VoIP functionality and terminology. Combat resistance by highlighting advantages. Offer tailored materials and hands-on sessions. Emphasize key features like conferencing and call forwarding. Foster integration skills and discuss best practices. Address common issues and role-specific needs. Continuous learning ensures ongoing proficiency and boosts organizational efficiency.
WBA’s new report promotes OpenRoaming™ and Passpoint technology to enhance public Wi-Fi interaction. Telecom operators might gain from providing content hubs for managing multiple subscriptions.
D&H Distributing starts FY 2025 strong with a 20% sales increase in key categories like cloud solutions and networking. Amdocs and Google Cloud collaborate to simplify eSIM activation. HP and Oxford Economics found that global leaders are highly enthusiastic about using technology.
A new Japanese law aims to foster competition in the smartphone app market by allowing third-party app stores and billing providers to operate on Apple iOS and Google Android platforms. This legislation, known as the Act on Promotion of Competition for Specified Smartphone Software, was announced by Japan’s Fair Trade Commission (FTC).
Cloud networking specialist Mavenir, in collaboration with Nvidia and Amazon Web Services (AWS), has unveiled a pioneering suite of generative AI (GenAI) solutions aimed at enhancing intelligent Radio Access Network (RAN) operations. Dubbed Operations Co-Pilot for RAN Service Assurance, this innovative platform promises to revolutionize network troubleshooting by automating fault prediction and root cause analysis.
Vodafone Germany has introduced DroNet Hub, a new online platform designed to assist businesses in managing their drone operations. This launch coincides with the fifth anniversary of the telecom giant’s adoption of 5G technology.
Granite Telecommunications, a prominent $1.85 billion provider of communications and technology solutions for businesses and government entities, has unveiled its latest innovation: the Granite Multi-Carrier SIM. This advanced mobile technology promises seamless and reliable global connectivity.
Tollring, a leading developer of analytics software, has introduced its Analytics 365 AI-Powered Recording to the Microsoft Azure and AppSource marketplaces. This new feature enhances the Analytics 365 portfolio, providing comprehensive recording capabilities for Microsoft Teams. The AI-driven tool offers transcription, keyword detection, topic analysis, sentiment evaluation, and outcome analysis, allowing organizations to gain in-depth insights into customer interactions and behavior patterns.
In collaboration with the i2CAT Foundation, Vodafone is advancing an automated multi-vendor management system tailored for Open RAN. This initiative aims to streamline the integration of diverse hardware and software components from multiple vendors, a key feature of Open RAN technology.
In a significant move towards bolstering AI infrastructure in Asia, Japan’s KDDI and Sharp have initiated discussions with Super Micro Computer Inc. and Datasection to establish the region’s largest AI data centre. The ambitious project will be situated at the soon-to-be-closed Sharp Sakai Plant in Osaka, marking a strategic repurposing of the unprofitable facility slated to shut down in September.
Digicel Group has announced the launch of its subsea fibre cable, Deep Blue One, marking a major investment in enhancing international submarine connectivity. This development is poised to significantly improve internet and communication services across the Caribbean and South America, with French Guiana, Suriname, Guyana, and Trinidad & Tobago being key beneficiaries.