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In a strategic move set to reshape telecommunications landscapes, UAE telecom consortium e& has inked a €2.15 billion deal to procure a significant slice of PPF Telecom Group’s European operations. This stakes in Bulgaria, Hungary, Serbia, and Slovakia come bundled with control over the local branches of telecom infrastructure divestment, Cetin. With an elaborate contingency payout plan incorporated, the deal also holds implications to the tune of €350 million over the next 3 years.

The UK telecom authority, Ofcom, released its quarterly findings revealing increased customer complaints related to telecom and Pay-TV services. With Pay-TV, fixed broadband, landline, and pay-monthly mobile sectors under examination, the report uncovers the underpinning issues like changing providers, billing, and service faults. Notably, TalkTalk garnered the most complaints in the landline and fixed broadband sectors, while BT Mobile led in the pay-monthly mobile domain.

Vodafone UK embarks on a significant transformation, merging its diverse networks into a single, highly efficient structure – the SDN-enabled Redstream Evolution network. This remodeling promises enhanced customer experience, substantial savings, and serves as a response to the ever-growing demand for data nationwide. The question remains, will this innovative network design herald the new era of telecoms integration?

Allot Ltd. is chosen by a major Asian telecom operator to provide Allot DNS Secure, offering cybersecurity threat protection and parental control features to over 50 million customers. Digital Locations unveils technology to connect smartphones worldwide to high-speed Internet from satellites, promising commercial success. Veeam integrates Veeam Backup for Microsoft 365 with Microsoft’s new 365 Backup. Verizon showcases a point-to-multipoint internet solution using mmWave spectrum, reducing costs and complexities. Bridewell’s research warns of environmental challenges amplifying cybersecurity risks for over 80% of U.S. critical infrastructure organizations.

The UK’s newly established business council brings together heads of fourteen industry behemoths like AstraZeneca, NatWest Group, and Vodafone, offering insights to the Prime Minister on critical economic matters. It’s interesting that Google DeepMind is the only exception to the FTSE 100 list; also significant is the vocal Vodafone inclusion, led by CEO Margherita Della Valle, along with the impending departure of BT’s CEO Philip Jansen amidst a period of shrinkage. The absence of SME representation on the council has fueled criticism, underscoring the complexity and potential bias in shaping Britain’s economic future.

The shift towards automation in communication service providers (CSPs) is somewhat paradoxical: while advancing in efficiency, it risks diminishing vital human interaction. A recent study by Omdia underlines this predicament, indicating that despite chatbots’ growing usage, consumers predominantly favor human contact, especially when seeking resolutions. Meanwhile, emails emerge as the main channel for consumer engagement, a revelation challenging cost-cutting efforts that bypass burgeoning automation.