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Telecom News

Procescom advances innovation in telecoms through cooperation with DIDWW

By Aiste Kryzanovske December 2, 2021

Procescom, an industry-recognized provider of innovative and customized solutions for telecom technical platforms, has formed a strategic alliance with DIDWW, a global telecoms operator that offers premium quality VoIP communications and SIP trunking services. This cooperation will help Procescom to further advance its telecom solutions that are deployed in both public and private infrastructure. The addition of fully compliant DIDWW voice services will greatly contribute to the use of Procescom’s out-of-the-box connectivity that can be applied by mobile network operators, MNOs or MVNOs of any size. Strategic partnerships and an innovative outlook on business have assisted Procescom in positioning itself as a leading Mobile Virtual Network Enabler with its Procescom MVNE platform. Along with a white-labelled VoIP dialer for iOS and Android, Procescom has made it possible for mobile device industry giants to offer out-of-the-box connectivity to customers. In addition, Procescom’s extensive connectivity portfolio presents a great opportunity to…

The effects of remote communication during distancing era

By Aiste Kryzanovske November 22, 2021

Who knew we would start the new decade with so many conference and video calls with colleagues, friends and family? If you feel tired or burned out after all these virtual calls, meetings or conferences, welcome to the club. So many people are experiencing this phenomenon that it has even been given the name “Zoom Fatigue”. “Zoom fatigue” describes fatigue, anxiety or burnout associated with excessive use of virtual communication platforms. “Zoom fatigue”, like other experiences accompanying the pandemic, is widespread, intense and completely new. So, the question is: what effect does the increased use of virtual communications have on our well-being? How does remote communication affect workers? The amount of virtual meetings have gone through the roof, with hundreds of millions of online encounters taking place every day, as protocols of social isolation have physically kept people apart. It is frustrating when most of our socialization takes place online,…

News Roundup

A quick roundup of the news in Telecoms | Week #45

By Aiste Kryzanovske November 12, 2021

BT is opening a robotics research facility BT Labs in Suffolk, England, will open a 5,000-square-foot robotics research laboratory to create robotic solutions for telecom and civil engineering. The lab is the first of its kind in the United Kingdom. BT anticipates that academics at the new facility will collaborate with colleges and utilities to create and test technologies that will advance the pace of BT’s fiber rollout as well as the upgrading of the power and water providers’ subterranean and overhead networks. The researchers will concentrate on issues such as installing new fiber infrastructure without digging up roadways and sidewalks, providing trenchless infrastructure utilizing robotic locomotion and excavation techniques, and more. Read more at: https://tinyurl.com/dm6ujvnz Cisco powers AT&T managed SASE offering AT&T is adding a new product to its worldwide, managed Secure Access Service Edge (SASE) portfolio. AT&T SASE with Cisco is an unified network and security management solution…

Telecom News

Alcatel-Lucent launches OmniPCX® Enterprise Purple

By Aiste Kryzanovske November 11, 2021

Alcatel-Lucent Enterprise, a supplier of communications, cloud and networking solutions, has released Alcatel-Lucent OmniPCX® Enterprise Purple, a digital-age communications platform. This solution provides a new communications experience for businesses of all sizes, allowing them to design the future of work and the digital workplace to suit the desires of their workers and customers . OmniPCX Enterprise Purple is built on SIP and offers a wide range of enterprise collaboration features while preserving the maximum security. This platform enables the incorporation of real-time communications into corporate processes and applications, decreases latency with intelligent objects, boosts company productivity, and promotes an excellent customer experience. The solution is built to connect to the cloud, allowing businesses to adopt new strategies such as hybrid cloud while preserving their infrastructure. OmniPCX Enterprise Purple allows a modern omnichannel experience for customer service and contact center teams, based on the future hybrid cloud CCaaS service…

Market Trends

Technology trends of the decade

By Aiste Kryzanovske November 8, 2021

Over the past decade, there have been so many advancements that it is difficult to keep up with all the technological breakthroughs. This journey has been thrilling and every invention delivers new technology at a rapid pace. It is critical to look to the future for clues as to where technology will take the society next. And this decade is shaping up to be one of significant technological leaps, as businesses prepare for the large-scale integration of advanced technologies. Here are the top technological trends that are taking the world by storm. Blockchain A blockchain, in its most basic form, is a shared, digital record that cannot be changed once a transaction has been recorded and confirmed. In other words, blockchain technology makes it nearly impossible to falsify a transaction. When you hear the term blockchain, the first thing that usually springs to mind is cryptocurrency; however, there is more…

Telecom News

DIDWW integrates with Microsoft Teams

By Aiste Kryzanovske November 4, 2021

DIDWW has announced their integration with Microsoft Teams, enabling Microsoft Teams users to add DIDWW two-way SIP trunking services to their Teams platform through direct routing. Customers can now easily access DIDWW extensive global phone number coverage, while supporting their existing workflows on Microsoft Teams. In addition, with this new functionality, users can make and receive phone calls with premium audio quality and enjoy secure and reliable service backed by DIDWW. SIP trunking provides users the ability to make local, long-distance and international calls over the Internet with virtually unlimited concurrent call capacity. This technology enables cost-effective calling, while at the same time providing flexibility and scalability when compared to traditional telephony. Having all of this powerful and scalable technology integrated with one of the most popular workplace collaboration platforms opens up a whole new world of possibilities. Marius Martinkus, Technical Operations Manager at DIDWW, said, “The last…

Telecom News

Telinta integrates Google Cloud for highly affordable voicemail transcription

By Aiste Kryzanovske November 3, 2021

Telinta, a global leader in white label cloud-based switching and billing solutions for VoIP service providers, announced that it has integrated highly cost-effective “speech-to-text” for voicemail transcription provided by Google Cloud. Google Cloud’s automated transcription enables VoIP service providers to easily transcribe voicemails on Telinta’s softswitch platform, and deliver the text to end users via email. Google Cloud’s sub-penny pricing provides an extremely cost-effective solution for automated voicemail-to-text (v2t) transcription in over 125 languages and dialects using the Telinta customers own Google Cloud account. Google Cloud provides options specially optimized and tuned for telephony. Voicemail is a standard part of Telinta’s white label solutions for VoIP service providers and is offered at no additional cost. Telinta has developed a special plug-in which enables Google Cloud voicemail transcription, and is available for a small monthly fee. Inbound minutes of traffic, including voicemail, is free for Telinta customers. The…

News Roundup

A quick roundup of the news in Telecoms | Week #43

By Aiste Kryzanovske October 29, 2021

VMware announces RAN intelligent controller This week, VMware released several of their initiatives aimed at bolstering and solidifying the company’s telco cloud plans. The debut of the RAN intelligent controller is one of the recent announcements (RIC). The VMware RIC will be accessible in two deployment models: centralized and distributed, and will be capable of abstracting the underlying RAN architecture and providing RAN programmability via xApps and rApps. Wireless operators, according to VMware, are ready to transition from relatively inflexible conventional RAN infrastructures to more heterogeneous, multi-vendor virtualized RANs. Read more at: https://tinyurl.com/2nxkde8x Verizon teams up with Project Kuiper Verizon and Amazon’s Project Kuiper, a low Earth orbit (LEO) satellite network, have established a collaborative partnership to provide broadband solutions for unserved and underserved populations. Project Kuiper and Verizon have begun to establish technical specifications and define early business strategies for a variety of connection offerings for US consumers and…

Telecom News

Cisco unveils AR communications solution Webex Hologram

By Aiste Kryzanovske October 28, 2021

Cisco has released a sneak peek at its next-generation hybrid work collaboration tool. Webex Hologram is the industry’s first real-time meeting solution that combines feature-packed Webex meeting capabilities with immersive 3D holograms using augmented reality headgear. Webex Hologram is a solution that will add augmented reality to the company’s collaboration platform. Webex Hologram claims to produce lifelike, real-time holograms of actual people when used with AR headsets like Magic Leap and Microsoft HoloLens. This innovative technology provides a “1 to many” presenter experience, which allows for remote involvement from several users. In contrast to other services that restrict usage to fixed angle views, all users can now concurrently enjoy a multi-dimensional experience. The presenter may communicate using both physical and digital content using Webex Hologram, allowing participants to co-create and actually interact. Jeetu Patel, executive vice president and general manager, Cisco Security and Collaboration, commented: “Webex Hologram…

Telecom News

DIDWW now offers local SIP trunking coverage in 40 countries

By Aiste Kryzanovske October 21, 2021

Telephony services and VoIP have become inseparable over the last decade. A major contributor to this has always been SIP trunking, due to this solution’s cost-effectiveness, flexibility and ability to scale without any geographical constraints. DIDWW, a leading global provider of premium quality two-way VoIP and SMS communications, continues to enhance its powerful SIP trunking service by adding local termination in Slovakia, Norway, Albania, Panama, and Argentina, thereby expanding coverage to 40 countries. This solution, an excellent replacement for traditional telephony, is delivered over a private, global IP network, offering virtually unlimited call capacity and flexible SIP trunk settings, allowing customers to make truly local calls. DIDWW has developed its SIP trunking solution to assist companies of any size in expanding their local or international business communications. Being exceptionally secure and reliable, this service guarantees a high level of audio quality and even provides emergency calling in certain countries.…