Exceptional customer support and VoIP technology are indispensable for businesses aiming to thrive in today’s competitive landscape. By prioritizing customer satisfaction and leveraging VoIP’s benefits, companies can ensure prompt responses, enhanced call quality, and streamlined processes, ultimately fostering loyalty and driving growth.
Samsung and O2 Telefonica have unveiled their inaugural virtualised RAN (vRAN) and Open RAN commercial site in Landsberg am Lech, Bavaria, marking a significant milestone in Germany’s mobile network evolution. This deployment represents the premiere integration of Samsung’s 5G vRAN technology into a German commercial network.
Infobip, the global cloud communications platform, and Nokia today announced a partnering agreement that will enable the global developer community to leverage both companies’ Application Programmable Interface (API) platforms to build a wider array of telco network powered applications faster for consumer, enterprise and industrial customers.
Norfolk County Council (NCC) has completed a major network transformation project in partnership with Abzorb, a leader in public sector and business networking solutions. The £1.2 million initiative spans 221 sites and aims to enhance performance and security while reducing costs.
AT&T is gearing up to roll out its latest offering, AT&T Turbo, starting May 2nd, in a bid to revolutionize wireless connectivity. Priced at $7 per month, the service is designed to provide users with enhanced network capabilities, allowing them to optimize their mobile data connection whenever needed.
Luxembourg-based satellite operator SES has revealed plans to purchase rival Intelsat in a landmark deal worth €2.8 billion. The move, unanimously approved by the boards of both companies, is set to create a formidable multi-orbit operator poised for expanded global coverage and innovation.
Epsilon Telecommunications (Epsilon), a global interconnectivity provider, has been chosen by Moratelindo, one of the largest telecommunications infrastructure and network providers in Indonesia, to connect customers to a global ecosystem of Internet Exchanges (IXs) via Remote Peering. This partnership enables Moratelindo’s enterprise customers, carriers and service providers to extend their network reach and improve content and application performance in the U.S., Europe, Hong Kong, Japan and rest of the world.
CSPs have been investing heavily in network technology to reduce expenses, but legacy voice infrastructure is holding them back. Cloud transformation can deliver better customer experiences, reduce costs, and increase scalability. AI will change customer engagement and revenue generation, with GenAI offering SMBs deep analytics from customer conversations. CSPs should focus on a modern, digital-first customer experience with self-service options. Alianza offers a cloud communications platform to simplify migration and operations for CSPs.
The move towards net neutrality took a noteworthy leap after a unanimous vote at the FCC session. This progressive policy asserts an equal playing field for all web content by banning ISPs from blocking or charging premiums for site delivery.
HMD, the company behind Nokia phones, has unveiled its inaugural lineup of self-branded smartphones known as the Pulse series. This move marks a significant departure for HMD, which initially gained traction by leveraging the trusted Nokia name for its handset operations.
