Epsilon has been chosen by Moratelindo to connect customers to a global ecosystem of Internet Exchanges (IXs) via Remote Peering. Infrastructure

Epsilon Telecommunications (Epsilon), a global interconnectivity provider, has been chosen by Moratelindo, one of the largest telecommunications infrastructure and network providers in Indonesia, to connect customers to a global ecosystem of Internet Exchanges (IXs) via Remote Peering. This partnership enables Moratelindo’s enterprise customers, carriers and service providers to extend their network reach and improve content and application performance in the U.S., Europe, Hong Kong, Japan and rest of the world.

Intelsat joined forces with farming equipment manufacturer CNH to introduce connected tractors and other agricultural machinery to Brazil. Broadband

Intelsat, a leading satellite connectivity firm, has joined forces with farming equipment manufacturer CNH to introduce connected tractors and other agricultural machinery to Brazil, enabling precision farming in remote regions. The initiative involves installing ruggedized multi-orbit satellite terminals on CNH farm equipment across Brazil. These terminals will leverage Intelsat’s global network to establish connectivity, facilitating the real-time streaming of data between farm equipment and cloud services.

Legacy voice hurts CSPs? Alianza's cloud platform helps CSPs move core communications to the cloud for better CX, lower costs & growth. People & Interviews

CSPs have been investing heavily in network technology to reduce expenses, but legacy voice infrastructure is holding them back. Cloud transformation can deliver better customer experiences, reduce costs, and increase scalability. AI will change customer engagement and revenue generation, with GenAI offering SMBs deep analytics from customer conversations. CSPs should focus on a modern, digital-first customer experience with self-service options. Alianza offers a cloud communications platform to simplify migration and operations for CSPs.

Broadvoice, a provider of contact center platforms and unified communications, has been recognized for its customer satisfaction strategy. Telco Buzz

Broadvoice, a provider of omnichannel contact center platforms and unified communications for small and mid-market enterprises and BPOs, has been recognized for its outstanding customer satisfaction strategy. The company’s Broadvoice Success Program has been awarded a Bronze Stevie Award for Best Customer Satisfaction Strategy. Judges praised Broadvoice’s approach as “impressive” and “significant,” highlighting its exceptional commitment to client satisfaction.

VTech has entrusted its European subsidiary, Snom Technology, to expand business product sales in Asia-Pacific (APAC). UCaaS

VTech has entrusted its European subsidiary, Snom Technology, to expand business product sales in Asia-Pacific (APAC). From April 2024 onwards, the German manufacturer will be responsible for all sales of VoIP telephones in the region, with Fabio Albanini, currently Head of International Sales for EMEA, now also in charge of this new area.