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Vodafone – the first in telecoms to launch a Digital Human

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Vodafone New Zealand recently announced it will be the first telecommunications company to launch an Intelligent Digital Human in cooperation with a Kiwi company, FaceMe. While the identity of the Digital Human should be revealed within the next two months, it is already clear that the AI-based assistant will be of great benefit in improving the self-service experience for Vodafone’s customers, and allow staff to devote time working with more complex customer demands. “Great customer experience happens through meaningful conversations.  FaceMe has evolved AI technology to create Intelligent Digital Humans that are human-like in their appearance and interaction. Thanks to machine learning, they are capable of continuously learning how to anticipate our customers’ needs and better serve them,” explained Vodafone’s director of Customer Operations, Helen van Orton. Orton emphasized that this initiative is not a replacement for front-line customer service, but will rather aid in maximizing staff…

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AT&T and Samsung team up to create their 5G Innovation Zone

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The communication and technology giants AT&T, Samsung Electronics America (SEA) and Samsung Austin Semiconductor (SAS) have announced that they will join forces to create America’s first 5G Innovation Zone, focusing on the use of 5G in manufacturing. The Innovation Zone will be located in Samsung Austin Semiconductor’s 160-acre campus in Austin, Texas, one of the most advanced semiconductor facilities in the world. The goal behind this innovative project is to explore the futuristic idea of a Smart Factory, powered by 5G technology. “This is a first. We’ll be testing the real-world impact 5G will have on the manufacturing industry,” commented Mo Katibeh, the CEO at AT&T Business. “Ultimately, we plan to use what we learn from this 5G Innovation Zone to help create better technology experiences and improvements in Samsung Austin Semiconductor’s plant along with creating a future blueprint for people and businesses across all industries.” By…

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Apple finally acquires Shazam

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On Monday 24th September, Apple announced that it has finally completed the acquisition of Shazam, an application that helps users identify songs, TV shows, commercials and movies. The takeover of one of the highest rating music apps by the technology giant is said to be valued at 400 million US dollars. “Apple and Shazam have a long history together. Shazam was one of the first apps available when we launched the App Store and has become a favorite app for music fans everywhere. With a shared love of music and innovation, we are thrilled to bring our teams together to provide users even more great ways to discover, experience and enjoy music,” commented the vice president of Apple Music, Oliver Schusser. The application has already been downloaded more than 1 billion times, and remains one of the most popular places to interact with peers by discovering and sharing favorite songs,…

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Vodafone and Idea merge to become India’s largest telecom

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Vodafone India and Idea Cellular have finally completed their $23 billion merger after the National Company Law Tribunal approved their request to join forces in becoming the number one telecom service provider in India. The new entity will be listed as Vodafone Idea Ltd and will have a base of over 400 million subscribers (35% subscriber market share and 32,2% of the market revenue share), surpassing the long-time market leader Bahrati Airtel. The rival that aroused the idea for the merger with its successful entry into the market, Reliance Jio, is left in third place. “Today, we have created India’s leading telecom operator. It is truly a historic moment. And this is much more than just about creating a large business. It is about our Vision of empowering and enabling a New India and meeting the aspirations of the youth of our country,” commented the chairman of the new board…

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Top 10 VPN providers

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Not being concerned about your privacy on the Internet is simply a mistake you cannot afford to make. Fortunately, there are plenty of Virtual Private Network services available that can protect you from being hacked and spied upon when using the web. voip.review has previously discussed what a VPN is, and why do you need it, and in this article we have selected the top 10 VPNs from the hundreds that are available to be found online. Here is a list of our handpicked VPNs (in no particular order), with detailed descriptions of their services and specifications. Nord VPN With close to 5,000 optimized servers in 62 countries, Nord VPN claims to provide the fastest VPN connection. Nord VPN includes 2048-bit encryption, support for PPTP, L2TP and OpenVPN protocols, optional dedicated IP addresses, encrypted proxy extensions for Chrome and Firefox browsers, and a strict “no logs” policy. A generous number…

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Huawei overtakes Apple in smartphone sales in Q2

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The Chinese equipment manufacturer Huawei recently expressed its intention to surpass Apple in the smartphone market in 2018, and it seems that these plans are becoming a reality. According to IDC, Huawei shipped 54.2 million mobile devices units in the second quarter and moved to the second position, only to be outpaced by the ultimate leader Samsung. Looking at the total market share from Q2, Samsung maintains a strong 20.9%, while Huawei controls 15.8%, closely followed by Apple’s 12.1%. “The continued growth of Huawei is impressive, to say the least, as is its ability to move into markets where, until recently, the brand was largely unknown,” commented the program vice president with IDC’s Worldwide Mobile Device Trackers, Ryan Reith. Huawei’s recent push into Europe, the Middle East and India has secured its position among the top smartphone manufacturers. And while the US carriers are still instructed by the government to…

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Google unveils plans for a 3rd data center facility in Singapore

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Singapore has long been known as the south-east Asian center for network expansion, due to its booming data center industry. The technology giant Google has revealed plans to expand their network in the region by building a 3rd data center in Jurong West, thereby increasing their long-term investment in Singapore’s data centers to $850 million. Google’s first data center was built in Singapore in 2011, followed by the second in 2015, while the 3rd building is expected to be ready by 2020. “In the three years since our last update, more than 70 million people in Southeast Asia have gotten online for the first time, bringing the region’s total to more than 330 million–that’s more than the population of the United States,” commented the vice president of Data Centers at Google, Joe Kava. The newest facility will be built nearby the previous two, and will continue Google’s environmentally friendly approach…

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KT unveils the world’s first blockchain-based commercial network

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The South Korean mobile carrier, KT (formerly Korea Telecom) has unveiled the world’s first blockchain-based commercial network, as reported by the Korean Herald. The telecom giant has implemented a blockchain layer on top of their ultra-speed nationwide commercial network to ensure maximum security and transparency for retail and business users. “Public blockchains have low processing speed and capacity, while private blockchains have low transparency. By applying blockchain onto our ultra-fast network, we have overcome both obstacles,” commented the head of the Blockchain Center at KT’s Institute of Convergence Technology, Seo Yeong-il. The mobile carrier expects to achieve the impressive number of 100 000 transactions per second by the end of 2019, while their current blockchain network capability is 2500 transactions per second. Furthermore, KT has already implemented this disruptive technology in their user identification process, eliminating the need for personal IDs and passwords. The company is also working closely with…

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ZTE extends partnership with Hutchinson Drei Austria on 5G

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The global telecommunications solutions provider ZTE and the mobile operator Hutchinson Drei Austria announced another strategic step to expand their partnership in preparation for the 5G rollout in Austria. The cooperation between mobile operators and telecommunications equipment providers is fundamental for the implementation of this cutting-edge technology, and a Joint Innovation Lab initiative was launched to develop, test and optimize the latest 5G technology solutions. The ten-year partnership between ZTE Austria and Hutchinson Drei Austria has already shown great results in upgrading the network for higher quality standards and service improvements, as demonstrated in the most recent Pre-5G trials in Austria. “The first result of the joint innovation initiative was the successful evaluation of the Pre-5G technology, which enabled us to create a commercial Pre-5G in Vienna already at the beginning of this year. This move was a breakthrough in the European telecoms market, which made Austria a true 5G…

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Huawei aims to ship 200 million smartphones in 2018, surpassing Apple

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After the successful release of its flagship P20 series, the Chinese equipment manufacturer Huawei is set to overtake Apple as the second largest global smartphone vendor in 2018. As of July, Huawei had already shipped 100 million devices, and is on track to ship a total of 200 million devices by the end of the year, notably exceeding the number of 153 million of their smartphones shipped in 2017. Huawei, one of the world’s leading network equipment manufacturers, entered the smartphone race quite recently, and is aggressively competing with Samsung and Apple. However, the company has already managed to grow their smartphone business by 51 times since 2010, which is a sound proof of Huawei’s exponential expansion and its dominant position in the market. In addition to being the number three smartphone manufacturer globally, Huawei also holds the top position in China and is now focused on expanding their sales…

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