Intermedia Cloud Communications, a prominent provider of AI-powered cloud communications and collaboration solutions, has unveiled its latest innovation aimed at enhancing business communication strategies. Today, the company introduced Intermedia Archiving for its omni-channel cloud Contact Center solution, marking a significant expansion of its service capabilities.
In an effort to simplify broadband service switching for UK residents, the telecommunications regulator Ofcom has introduced new rules effective from 12 September 2024. To support this initiative, iconectiv UK Limited announced its registration as a Managed Access Provider (MAP) with The One Touch Switching Company (TOTSCo). This move will provide UK Communications Providers (CPs) with the necessary flexibility to comply with the evolving residential broadband market.
Evolve IP, a prominent provider of hybrid workforce solutions, has received the esteemed Stevie® Award for Best Technical Support Strategy and Implementation at the 20th American Business Awards®. The Stevie Awards, established in 2002, are highly regarded within the business sector for recognizing outstanding achievements across various domains.
A new Japanese law aims to foster competition in the smartphone app market by allowing third-party app stores and billing providers to operate on Apple iOS and Google Android platforms. This legislation, known as the Act on Promotion of Competition for Specified Smartphone Software, was announced by Japan’s Fair Trade Commission (FTC).
T-Mobile has secured a significant $2.67 billion defense contract, positioning itself as the primary wireless solutions provider for the U.S. Navy over the next decade. This contract, known as Spiral 4, succeeds the earlier Spiral 3 agreement, which expired in May. The new arrangement allows all U.S. Department of Defense agencies to access T-Mobile’s wireless services and equipment until 2034.
In a strategic move aimed at enhancing network capabilities, Telstra, the Australian telecom giant, has inked a Memorandum of Understanding (MoU) with Vonage, a unit of Ericsson. This partnership signifies Telstra’s intent to integrate its network APIs into Vonage’s platform, offering enterprises and developers access to advanced network features.
Enreach, Europe’s leading provider of converged contact solutions has today announced that Bertrand Pourcelot, Enreach for Service Providers’ Chief Executive Officer, and Tonny Siemons, Enreach’s Business Development Lead for Cloud IT, will each join panel sessions at the upcoming CCA European Summit. The event takes place 19-21 June 2024 at the Hotel Palacio Estoril in Estoril, Portugal.
Lightpath, a prominent all-fiber connectivity provider, has announced its agreement to acquire most of United Fiber and Data’s (UFD) assets. This acquisition, pending regulatory approval, is anticipated to be finalized in the third quarter of 2024.
Granite Telecommunications, a prominent $1.85 billion provider of communications and technology solutions for businesses and government entities, has unveiled its latest innovation: the Granite Multi-Carrier SIM. This advanced mobile technology promises seamless and reliable global connectivity.
Tollring, a leading developer of analytics software, has introduced its Analytics 365 AI-Powered Recording to the Microsoft Azure and AppSource marketplaces. This new feature enhances the Analytics 365 portfolio, providing comprehensive recording capabilities for Microsoft Teams. The AI-driven tool offers transcription, keyword detection, topic analysis, sentiment evaluation, and outcome analysis, allowing organizations to gain in-depth insights into customer interactions and behavior patterns.
