GCI to expand capacity for rural areas GCI, an Alaskan service provider, has signed a $150 million contract with Intelsat to increase the telecommunications service capacity in rural areas. GCI has been providing geosynchronous (GEO) satellite communications for 35 years to supply the state with data, video and voice services. The latest transaction gives GCI continued access to C-band and Ku-band capacities, which are already a part of GCI’s satellite services portfolio, and also provides new access to state-wide Ka-band capacity. Furthermore, Intelsat will provide the multi-satellite solution through a new and improved managed station platform and C- Ku- and Ka-bands networks. Read more at: https://tinyurl.com/w52yht6u South Sudan launches Digitel Network South Sudan has announced the launch of Digitel Network, the country’s first telecommunications company, which was introduced to celebrate 10 years of independence of the country. South Sudan has so far had the services of only two international mobile…
Google Cloud and Ericsson team up to deliver 5G and Edge cloud solutions for telcos The two tech giants – Google Cloud and Ericsson – have come together to jointly develop 5G and edge cloud solutions to help communications service providers (CSPs) digitally transform and unlock new enterprise and consumer use cases. Google Cloud and Ericsson are developing new solutions at Ericsson’s Silicon Valley D15 Labs, a state-of-the-art innovation center where advanced solutions and technologies can be developed and tested on a live, multi-layer 5G platform. Thomas Kurian, CEO at Google Cloud, said that organizations have a tremendous opportunity to digitally transform their businesses with 5G, using cloud capabilities like artificial intelligence and machine learning at the edge. Read more at: https://tinyurl.com/2c5sez86 DIDWW implements the STIR/SHAKEN technology The global telecommunication services provider, DIDWW, has implemented caller ID authentication through the STIR/SHAKEN set of standards. These standards act as the framework…
Voice over Internet Protocol (VoIP) is not a new technology, and there are thousands of articles written about it. Still, there are many myths surrounding VoIP. Is it the awkward acronym? Maybe it sounds super technical? On a basic level, VoIP, or Voice over Internet Protocol, is simply an Internet-based replacement for traditional telephone systems, offering significant cost savings and advanced technologies that provide improved convenience and productivity. In our humble opinion, myths should not detract from you using one of the industry’s leading and most affordable means of business communications that can provide businesses with a tremendous competitive advantage. Therefore, let us dispel some of the most common misconceptions and give you the truth about VoIP phone systems. Myth #1: VoIP will cost more Actually, VoIP is more economical than legacy phone and on-premises PBX systems. With a hosted VoIP or Cloud PBX, the costs are limited to service…
SoftBank aims at providing connectivity from space SoftBank has announced that it will begin promoting the roll out of Non-Terrestrial Network (NTN) solutions that provide connectivity from space and the stratosphere. SoftBank NTN solutions will include the Geosynchronous Earth Orbiting (GEO) satellite NarrowBand IoT (NB-IoT) services provided by Skylo Technologies. The two companies recently agreed to cooperate in offering satellite services in Japan. SoftBank’s NTN portfolio of solutions will also include Low Earth Orbit (LEO) satellite communications provided by OneWeb, and High Altitude Platform Station (HAPS) stratospheric telecommunications platforms provided by SoftBank’s subsidiary HAPSMobile. Read more at: https://tinyurl.com/murtvfhr Black Lotus Labs uncovers hacktivist campaign Black Lotus Labs, the Lumen Technologies security threat intelligence division, has presented evidence that hacktivists have recently attacked switches and routers in a minimum of 100 organizations. The hacktivists managed to access those Internet-connected devices because of an incorrect Cisco Systems Smart Install configuration. The Black…
LeapDroid, a blog providing market analysis, expert guides and expertise for the mobile app, mobile hardware and app industry, has picked call.center™ by DIDWW as one of the best call center apps for Android devices. In this article, we will explore this app, reveal what it has to offer, and why it deserves to be one of the top softphones. Firstly, it is not just for Android. call.center ™ is an innovative SIP-based softphone for Mac OS, iOS, Android and Windows devices. Its full compatibility with a variety of operating systems and standard SIP-based VoIP providers makes it one of the most versatile VoIP softphones available. The call.center™ app has a unique, practical and user-friendly drag-and-drop user interface. All the basic functions are easily accessible and intuitive, allowing users to seamlessly integrate and optimize voice operations with their workflow processes. In addition, for the convenience of users,…
VCC Live partners with DIDWW VCC Live, a provider of innovative cloud-based contact center software for inbound, outbound and cross-channel contact centers, has announced a strategic partnership with global telecommunications operator DIDWW, which provides high quality VoIP and SIP trunking services to businesses and telecommunications operators around the world. As part of the partnership, VCC Live will take advantage of DIDWW’s extensive virtual telephone number coverage, which will allow VCC Lives’s contact center business to grow effectively in all geographic areas. DIDWW’s vast inventory of virtual phone numbers allows VCC Live to continue the rapid growth of their global business. Read more at: https://tinyurl.com/xhu9xheb Microsoft collaborates with O2 UK Microsoft and O2 are developing a proof-of-concept investigation to determine the benefits of on-premises Mobile Edge Computing (MEC) inside a private 5G network, focusing on security and low latency. The possible benefits of this proposed architecture are noteworthy, combining secure, high-bandwidth…
DIDWW joins GSMA DIDWW, a global cloud communications service provider, has announced that it has become an associate member of the GSMA, an industry organization that represents the interests of mobile operators around the world. The GSMA supports the latest technological innovations and the development of the mobile ecosystem to promote digital transformation and industrial growth. GSMA membership allows DIDWW to actively take part in technical working groups, establish new business relationships, and develop strategies that will greatly contribute to the wider adoption of hosted VoIP services. Read more at: https://tinyurl.com/4urtcbtz Mediacom to expansion broadband to 500K locations The US operator Mediacom has revealed its plan to provide high-speed broadband to another 500,000 under-serviced homes and businesses over the next three years. This scaling-up will include a combination of new facilities supported by state and federal broadband grants, line extensions and the development of fixed wireless access (FWA) using recently…
A good VoIP provider ensures seamless online telecommunications services of the highest quality for business of all sizes, making interactions easier and more gratifying for both employees and customers. Plus, the best thing about VoIP services is that they are less expensive than traditional phone systems and much easier to set up. In addition, with cloud VoIP, clients can move direct extensions to new geographic locations with just a few clicks in the provided self-management platform. However, choosing the right service provider is not such an easy task. With so many options, how do you decide which one is right for you? If you are having a hard time choosing one, then you are in the right place. In this article, we discuss the top-rated VoIP systems for 2021. 8×8 Inc. provides cloud communications and customer engagement solutions. This includes voice, contact center, video, mobile and unified communications…
With Christmas just around the corner, we want to share with you 12 articles to read for the 12 days of Christmas. The best gift you can give to yourself is personal growth and autodidacticism. We hope this collection of articles will help you in the journey of self-education about VoIP and the Telecom sector. Finding the best VoIP phone systems for your business is an important task, especially if you plan to compete with more experienced industry participants or to expand business internationally. When choosing a VoIP phone for your office, it is essential to select one that best fits your company. Now it is a great time to move from a traditional service provider to a VoIP solution, considering the new technologies and advances in VoIP business phone systems. Full article: https://voip.review/2020/11/23/how-to-set-up-voip-for-your-office/ Maintaining an edge over competition, staying on track with ever-shifting customer needs and seeing steady revenue…
Vonage, a global provider of VoIP business communications, has been selected by global appliance maker Fisher & Paykel to promote customer service communications to their clientele in Australia, New Zealand, Singapore, United Kingdom and the US. The company now uses Vonage’s messaging API to offer customers on-the-spot support notifications for maintenance via SMS. The API also helps businesses improve post-sales, especially regarding the way customers can provide feedback when services have been completed, so that the company can continually improve their services. In addition, the Vonage Messages API, built into the Fisher & Paykel platform, provides automatic and instant SMS confirmations and reminders for all technician appointments. This platform also includes self-service links for customers to easily cancel or reschedule an appointment. Fisher & Paykel Appliances EVP Marketing and Customer Experience, Rudi Khoury, commented: “Today’s customers want to be responded to instantly. They want regular updates from businesses…