In the dynamic world of technology, Kate Gerwe, Chief Marketing Officer of Sinch SaaS Business Unit, possesses over 25 years of experience in marketing. In an exclusive interview, she discusses Sinch’s transformative acquisition of MessageMedia, propelling them into mobile customer engagement leadership. This synergy extends to culture, values, and over 85 integrations with CRM and e-commerce platforms. Sinch MessageMedia’s focus on small and medium-sized businesses includes a streamlined user interface and multi-channel engagement, all part of Sinch’s ambitious plan to shape the future of customer engagement.
Avaya, a global leader in customer experience solutions, today announced its participation at the 2023 edition of GITEX Global, where the company will illustrate how organisations can choose their own journey to delivering AI-powered customer experiences.
Apple’s recent unveiling of four new iPhone models, with prices starting from £799, highlights the company’s steady stream of innovation. This release has also stirred debate among smartphone enthusiasts questioning the extent of the innovations, especially considering the premium pricing. Despite predicted criticism, Apple maintains its market dominance by committing to incremental upgrades, asserting a commitment to environmental responsibility, and boasting durable, low-bug products.
Allegations were made last week against Vivacom, a Bulgarian telecommunications company owned by United Group, by A1 Group and PPF Group. The Bulgarian Commission on Protection of Competition (CPC) had granted Vivacom permission to acquire Networks-Bulgaria and several other smaller Bulgarian telecoms, sparking concerns within the industry.
United Group’s series of acquisitions in Bulgarian telecommunications raises intrigue, drawing attention especially from vigilant industry veterans like A1 Group and PPF Group. The tacit consent of the Bulgarian Commission on Protection of Competition allowing Vivacom to absorb Networks-Bulgaria and six other telecom firms, potentially empowers Vivacom with unprecedented control over TV distribution and the ISP market.
Telekom Austria advances in spinning off its towers business, appointing Ivo Ivanovski and Lars Mosdorf as future leaders. Tasked with preparing a Vienna listing in H2, the duo will oversee 12,900 towers potentially worth billions, enhancing Telekom Austria’s asset monetization.
Snom, an international manufacturer of IP phones for businesses and professionals, has updated the functionality of its A190 headsets to make day-to-day calling more efficient for users. The company launched its wireless A190 headset in 2019. For businesses with a DECT multicell installation, the headset offers the ability to roam up to 50 metres indoors and 300 metres outdoors without losing signal. It provides excellent broadband sound, including noise and echo cancellation, and a talk time of up to seven hours thanks to an integrated lithium-ion battery. When the battery runs out, the A190 is equipped with a voice output that informs the user in advance. Until now, transferring or muting via the headset was not possible and could only be done using buttons on a paired Snom DECT phone. However new firmware for the A190, Version 520B1, enables Snom customers to assign functions to the buttons…
FCC establishes Emergency Broadband Benefit program The FCC has recently held an open meeting in order to discuss its next priorities. One of the most important matters discussed was the new Emergency Broadband Benefit program, which Congress has instructed the FCC to initiate. As part of the Consolidated Appropriations Act, Congress has allocated $3.2 billion for the program. Broadband providers participating in the program will be able to offer discounts of up to $50 per month for Internet services and up to $75 per month for those services on tribal lands. Currently, it is unclear how long these broadband benefits will last. Read more at: https://tinyurl.com/jj52hlfl Sinch acquires Inteliquent Sinch AB, a Sweden-based company primarily engaged in the provision of cloud computing services, has signed a final agreement to acquire Inteliquent, the largest independent voice communications provider in the US, for an all-cash offer of $1.140 billion. The deal expands…
Apple reveals 5G iPhones Apple waited a little longer than other manufacturers to introduce 5G phones, probably because they wanted to be certain their first 5G iPhones are top class. The company unveiled its new iPhone 12 phones on Tuesday. All new iPhones are built around the fast Apple A14 Bionic chip, they support 5G wireless connectivity, and are protected by a ceramic shield to make the phones more damage resistant. Bringing 5G to the iPhone is a huge step forward for the company, as it will provide a new level of performance for downloads and uploads, video streaming, games, real-time interactivity and more. Read more at: https://tinyurl.com/y6mum7wh Masergy launches Work From Anywhere solutions Masergy, a software-defined network and cloud platform for the digital enterprise, announced two new SD-WAN Work From Anywhere solutions. Masergy’s SD-WAN Secure Home is a lightweight Fortinet Secure SD-WAN device for fast connection via the residential…
Verizon buys Zoom rival BlueJeans for less than $500 million Verizon Business has announced a deal to purchase enterprise-grade video conferencing platform BlueJeans, thereby expanding Verizon’s unified communications portfolio and improving its service for business customers. This acquisition shows that the company is also trying to capitalize on the current trend of remote employees making extensive use of online services such as Zoom, Slack and Microsoft during the pandemic. BlueJeans has more than 15,000 customers, including Facebook, IBM-owned Red Hat, ADP, Zillow and LinkedIn. The deal is worth USD 500 million and is expected to close in the second quarter of 2020. Read more at https://tinyurl.com/yd9qtfhg Apple’s new iPhone SE is surprisingly powerful for $399 Apple is launching iPhone SE 2020, the second generation of its cheapest smartphone in the iPhone lineup, priced at just USD 399. The iPhone SE runs on Apple’s latest A13 Bionic chip that enables great battery…