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In a significant move towards enhancing developer access to advanced network capabilities, Ericsson’s Vonage has teamed up with telecommunications giant Verizon. This collaboration, formalized through a memorandum of understanding, aims to integrate Verizon’s network APIs (Application Programming Interfaces) into the Vonage platform. This integration is expected to foster deeper consumer engagement and loyalty by enabling enterprises to offer a more seamless and enriched customer experience across various stages of the customer journey.

News Roundup

A quick roundup of the news in Telecoms | Week #5

By Kamile Bigenyte February 2, 2024

Stage X won South Korea’s fourth mobile operator spot with a $322 million bid for 5G spectrum. Yellow.ai and Infobip have partnered to enhance global customer support through AI-driven voice automation and conversational experiences.
Breezeline invests in a 525-mile fiber network to boost internet for 45,000 homes and businesses in New Hampshire. DARPA, in partnership with Nokia’s Bell Labs and others, aims to develop a sustainable Moon base with a robust telecom network to support future Mars expeditions.

Market Watch

42Com Embraces Innovation with AVISO’s Revolutionary Messaging Ecosystem

By Kamile Bigenyte January 15, 2024

As global voice wholesale authority, 42Com, aligns with industry powerhouse Vladimir Smal to propel AVISO Messaging into operation, the duo’s intent to foster the messaging sphere with undeniable excellence is evident. Recognizing the indomitable role of reliable communication, AVISO Messaging emerges as a beacon, espousing a fraud-free environment and assuring growth. Its onward journey emphasizes diversification, with plans to introduce WhatsApp, RCS, and voice messaging solutions into its expanse. AVISO’s pledge to deliver quality, security, and competitive pricing signifies a renovation of industry standards. As a guardian in this arena, AVISO Messaging is poised to redefine trusted communication solutions.

CPaaS

MessageWhiz Expands Reach with Google Cloud Marketplace Integration

By Aiste Kryzanovske December 29, 2023

MessageWhiz, a prominent player in the messaging services arena, has officially unveiled the availability of its Communication Platform as a Service (CPaaS) on the Google Cloud Marketplace. This strategic move positions the company at the forefront of modern customer communications, laying the foundation for businesses to cultivate personalized connections with their stakeholders.

CPaaS

Sinch to Deliver Digital Transformation Project for Beyond ONE in Latin America

By Aiste Kryzanovske November 7, 2023

Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced that it will deliver a digital transformation project for Beyond ONE in the growing Latin American market. The newly announced project will see Sinch optimizing Beyond ONE’s digital infrastructure to improve customer experience for its users.

M&A

Ooma Acquires 2600Hz in $33 Million Deal

By Aiste Kryzanovske October 24, 2023

Ooma, Inc., a leading smart communications platform for businesses and consumers, has successfully acquired 2600Hz, Inc. The acquisition, valued at approximately $33 million in cash, closed on October 20, 2023. This strategic move is set to enhance Ooma’s business solutions and expand its market reach.

People & Interviews

Inside Sinch’s MessageMedia Acquisition with Kate Gerwe

By Aiste Kryzanovske October 23, 2023

In the dynamic world of technology, Kate Gerwe, Chief Marketing Officer of Sinch SaaS Business Unit, possesses over 25 years of experience in marketing. In an exclusive interview, she discusses Sinch’s transformative acquisition of MessageMedia, propelling them into mobile customer engagement leadership. This synergy extends to culture, values, and over 85 integrations with CRM and e-commerce platforms. Sinch MessageMedia’s focus on small and medium-sized businesses includes a streamlined user interface and multi-channel engagement, all part of Sinch’s ambitious plan to shape the future of customer engagement.

CPaaS

Infobip’s Peerless Network Expands Operations in Five Key Markets

By Aiste Kryzanovske September 11, 2023

Infobip’s Peerless Network, now operational in Mobile, Montgomery, Asheville, Wytheville, and Bluefield, is expanding its voice expertise in North America. Acquired by Infobip in 2022, Peerless Network offers on-net voice services to a wider customer base, maintaining high-quality services and competitive pricing in the market.

News Roundup

A quick roundup of the news in Telecoms | Week #32

By Aiste Kryzanovske August 11, 2023

UK’s Voxnube and Silicon Valley’s Altigen partner to offer comprehensive Microsoft Teams solutions, while Verizon raises rates on 2018 unlimited plans. Samsung introduces One UI 6 Beta for Galaxy S23 Series, featuring improved user-friendliness. MarCloud Consulting joins forces with Sinch for enhanced global marketing growth.

CPaaS

Unpacking Proximus’ Landmark Stake in Route Mobile: A Strategic Analysis

By Aiste Kryzanovske July 18, 2023

Belgian telecoms group Proximus’ recent investment catapults it deep into the global Communication Platform-as-a-Service (CPaaS) sphere. By acquiring a majority stake in India’s Route Mobile, the company fortifies its ambitions of becoming a global industry leader. This move isn’t just about ownership, but a mutually beneficial partnership, expected to drive substantial value and facilitate significant market expansion.