MessageWhiz, a prominent player in the messaging services arena, has officially unveiled the availability of its Communication Platform as a Service (CPaaS) on the Google Cloud Marketplace. This strategic move positions the company at the forefront of modern customer communications, laying the foundation for businesses to cultivate personalized connections with their stakeholders.
For Google Cloud users, MessageWhiz’s suite of services, including SMS, RCS, and chat apps, promises a seamless avenue for establishing two-way conversations with customers. This includes the ability to effortlessly send rich media messages and fortify accounts through one-time passwords. The platform serves as a centralized hub for managing all interactions and seamlessly integrates with leading Customer Relationship Management (CRM) systems. Its robust capabilities empower enterprises and Small and Medium-sized Businesses (SMBs) to provide omnichannel support across voice, text, and chat through a carrier-grade calling and messaging platform.
Arie Frenklakh, CEO of MMDSmart, the brains behind MessageWhiz, expressed enthusiasm about the integration, stating, “We are thrilled to offer MessageWhiz’s powerful business messaging on our CPaaS platform on Google Cloud Marketplace, making it more accessible for businesses and helping to enhance their customer relationships.”
Dai Vu, Managing Director, Marketplace & ISV GTM Programs at Google Cloud, highlighted the advantages of bringing MessageWhiz to the Google Cloud Marketplace. “MessageWhiz can now securely scale and support customers on their digital transformation journeys,” Vu said.
MessageWhiz empowers its users to enhance, monitor, and manage their voice and messaging initiatives, covering essential aspects such as CPaaS, messaging across various channels, and account security. The platform’s versatility enables businesses to transition their call centers digitally to the cloud, facilitating scalable operations over a carrier-grade voice network.
This collaboration with Google Cloud Marketplace opens up avenues for customers to streamline the deployment, management, and expansion of the CPaaS platform, leveraging Google Cloud’s trusted global infrastructure. With MessageWhiz, businesses can now securely scale and support their customers on the ever-evolving digital transformation landscape.