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In a strategic move to expand its enterprise customer base, Sky Business is reportedly eyeing the acquisition of TT Business Direct Limited, TalkTalk’s B2B service catering to 80,000 corporate clients. This proposed acquisition is a fallout of TalkTalk’s ongoing struggle to stabilize its financial conditions, with debts amounting to over £1.1 billion. The company’s asset liquidation could potentially disrupt the UK telecoms market, an exciting possibility that will be discussed in depth at this year’s Connected Britain conference.

SkySwitch, a white-label Unified Communications-as-a-Service (UCaaS) provider located in the United States, has added a new robust Contact Center capability to its platform.    SkySwitch is a full-featured, integrated solution for resellers. The company provides MSPs, VARs, telecom agents, interconnect ISPs and WISPs with a cloud-based voice platform that they can brand as their own.   The SkySwitch Contact Center effortlessly interacts with the SkySwitch UCaaS reseller platform, enabling a single billing and no setup fees for partners, while expanding on basic call center operations to provide advanced capabilities.   The SkySwitch Contact Center helps SkySwitch partners fulfill the increasing demand from small and medium-sized businesses for contact center applications. The system offers businesses cutting-edge communication capabilities that integrate real-time call data with SMS, text-to-speech, chat, chatbots and social integration to help these companies make better business decisions.   The SkySwitch Contact Center solution also provides white-label partners with an…

The Federal Communications Commission (FCC) has named Kaspersky Lab, a Moscow-based cybersecurity business and developer of popular antivirus software, as one of the organizations posing an unacceptable danger to US national security.   Kaspersky is the first Russian company to be added to the list, which is currently dominated by Chinese telecoms companies. The FCC has now released its most recent list of untrustworthy vendors, which includes, for the first time, a non-Chinese company: Kaspersky. Kaspersky joins Huawei Technologies, ZTE Corporation, Hytera, Hangzhou Hikvision Digital Technology Company, Dahua Technology Company, China Telecom (Americas) and China Mobile International USA on the list.   Once a company has been included on the list, it is illegal for that organization to use federal subsidies, which are distributed through the FCC’s $8 billion yearly Universal Service Fund, or to buy any of its products or services. Domestic consumers, with the exception of government employees,…

Sky, the European broadcaster and telecommunications company, has established a two-year cooperation with Sir Lewis Hamilton’s philanthropic organization, Mission 44, to address the disproportionately high number of school exclusions among Black pupils in the UK.   The agreement is part of Sky’s £30 million commitment to combating systematic racism, and Mission 44 will receive over £1 million over a two-year period. Sky has previously established a fund to help Black company owners in the UK as part of its £30 million pledge to make a difference in areas affected by racism and to utilize the power of its voice and platform to address racial injustice. Sky has also committed to a three-year relationship with Kick It Out, which aims to promote inclusiveness in football and make it easier for fans to report prejudice.   Sky’s collaboration with Mission 44’s  social projects such as grant funding for Multi-Academy Trusts to invest…

Microsoft has announced that the latest version of Skype for desktops and laptops now offers the option of blurring the background during video calls. This feature works to distinguish and isolate the subject from the surrounding background, and places the focus on the person as the most important component of the scene. This will provide a distraction-free space, and help eliminate any embarrassing moments during video conferencing. This option was first introduced in another Microsoft messaging application, Teams. Last September the company announced their support for the background blur in this collaboration app, introducing new features for the workplace chat platform and Office 365. The blur feature has put Artificial Intelligence (AI) to use, as this advanced technology has been trained to recognize the human form. It is not just the speaker’s face that is in focus, but also their hair, hands and arms, thus creating a smooth…

Negotiations started recently between Microsoft and Apple on one side, and UAE Telecoms controllers on the other, in order to check if the ban on Skype and FaceTime could be lifted. As Hamad Al Mansoori, head of the TRA (Telecommunications Regulatory Authority), the “discussions are still ongoing”. According to arabic news Al Ittihad, those talks are a part of the two companies plan to extend their business in that part of the world. The goal of the UAE is to keep good relations with Microsoft and Apple, as the first is launching a data center in the UAE in order to cover the entire region. Etisalat and Emirates Integrated Communications have applications that offer similar features, called Botim and C’Me. Al Mansoori says that the number of people using those services are increasing. The main difference is that those apps are paid-for video applications. The telecoms in the UAE are…

A consortium of major Japanese tech companies, including mobile operator NTT DoCoMo, has successfully conducted a trial of 5G communication in the 38 GHz band using a base station positioned 4 km above ground level. This experiment is a critical part of Japan’s initiative to establish high-altitude platform stations (HAPS) for delivering 5G services from the stratosphere.