It has been over a year since organizations rushed from the traditional office to a virtual workplace due to the coronavirus. The transition from office to home leads to other changes: many of us now communicate much more often in the virtual world, rather than face-to-face, which means that nonverbal communications are now more important than ever. How has this transition from personal to digital communication changed the way we read people and interpret their body language?
The American telecommunications company Verizon, which offers wireless products and services, has announced that it will meet its $10 billion cost reduction target, which was first announced in 2017 by Lowell McAdam, the former CEO. Back in 2017, the company said it plans to introduce an aggressive cost-cutting technique called zero-based budgeting. The idea behind this strategy is that all business units should start each year with a clean sheet and justify the money they want to spend, in place of basing it on last year’s expenses. Since the announcement, Verizon has reduced its budget by a mixture of virtualization, early retirement offerings for its management team, and operational efficiencies through the One Fiber and Intelligent Edge Network initiatives. To achieve this goal, the company has been conserving billions of dollars annually in operational efficiency stemming from the foundation of their network to the efficient flow of…
Vonage, a global provider of VoIP business communications, has been selected by global appliance maker Fisher & Paykel to promote customer service communications to their clientele in Australia, New Zealand, Singapore, United Kingdom and the US. The company now uses Vonage’s messaging API to offer customers on-the-spot support notifications for maintenance via SMS. The API also helps businesses improve post-sales, especially regarding the way customers can provide feedback when services have been completed, so that the company can continually improve their services. In addition, the Vonage Messages API, built into the Fisher & Paykel platform, provides automatic and instant SMS confirmations and reminders for all technician appointments. This platform also includes self-service links for customers to easily cancel or reschedule an appointment. Fisher & Paykel Appliances EVP Marketing and Customer Experience, Rudi Khoury, commented: “Today’s customers want to be responded to instantly. They want regular updates from businesses…
SIPTrunk Inc announces SIPTRUNK Platform SIPTrunk Inc. has announced the launch of managed IP telephony services through its SIP trunking reseller platform, SIPTRUNK. The SIPTRUNK platform allows service providers to manage multiple customers and service delivery via a practical interface based on cloud support and Tier-1 networks. SIPTRUNK meets the market’s need for a SIP trunk management and provisioning platform in order to support businesses, governmental agencies, telecommunications providers and telephone companies. According to the company, it is expected that by 2025, expenditure in the SIP trunking market will reach $28.8 billion. Read more at: https://tinyurl.com/y835ctxf UK’s fiber startup Lumenisity enters the market The UK start-up company Lumenisity has entered the market and released its first commercial products. Lumenisity was created to promote breakthroughs in the creation of hollowcore optical fiber. According to the company, data moves 50% faster in a hollowcore fiber, as the light travels through the air…
The South Korean tech giant Samsung has announced that it has signed a contract to supply network equipment to Verizon in the US. Samsung and Verizon’s wireless telecommunications solutions contract is worth about $ 6.6 billion according to information released on Monday, ensuring a great triumph for the South Korean seller against established competitors. Samsung Networks will supply network equipment and solutions, including 5G, to their American partner for the next five years, until December 2025. This new contract with Verizon is the largest that Samsung has ever received in its history. Samsung’s network business was one of the first to offer 5G network equipment to South Korean telecommunications companies when they launched their 5G networks in 2019. “We are pleased to expand our long-standing partnership with Verizon to advance their next-generation network evolution. With this latest long-term strategic contract, we will continue to push the boundaries of…
The work environment is one of the factors that is considered to have a significant impact on an employee’s performance. Unhealthy working conditions can easily lead to stress, reluctance to work and delays. Being in the telecom sector where employees spend a considerable part of their lives in the workplace, it is very important that the team members feel happy, comfortable and motivated in this space in order to promote maximum productivity and ensure a high quality of job execution.
Yeastar Information Technology, a leading provider of cloud-based and on-premises VoIP PBX systems and VoIP gateways for small and medium-sized enterprises (SMEs), has announced that its S-Series VoIP PBX, Cloud PBX, and K2 IP-PBX can now fully integrate with Microsoft Teams collaboration hub in Office 365. This integration enables Teams users to make and receive internal and external calls directly on the Teams App. Moreover, users can now access regular extensions on the Yeastar PBX system and enjoy a variety of advanced calling features. In a statement to the press, Yeastar said that the Yeastar PBX system is an award-winning UC-enabled VoIP phone system designed for SMEs, and seeks to help the enterprise do more with less effort. Yeastar’s solution will provide Teams users with an easy, quick and cost-effective way to integrate the business phone system with Teams without any disruption to their existing phone service. According to the company, Teams users…
Telefonica Deutschland Holding AG, the leading mobile operator in the German market, has announced an agreement to sell about 10,100 telecom sites to the group’s majority-owned tower infrastructure arm Telxius Telecom for EUR 1.5 billion. The acquisition deal includes 10,000 rooftop sites and up to 80 tower sites, as well as an obligation to build 2,400 new sites (BTS). This move will ensure the company’s exceptional future growth in Germany, Europe’s largest telecom market, where a robust deployment by operators is expected to improve mobile broadband coverage and secure the future deployment of 5G. Markus Haas, CEO of Telefonica Deutschland, said, “This is one of the largest and most important transactions in the history of Telefonica Deutschland. It represents an important milestone in focusing our business activities. We are pursuing a clear course based on our growth strategy. Within this strategy, we are focusing on further improving the quality of the O2 network for our…
DIDWW, an Irish-based telecom operator providing global telecommunication services, has enabled free outbound calling to COVID-19 hotlines to help collaboration amid widespread coronavirus lockdowns. The company said that all customers using DIDWW outbound trunks and virtual DID numbers as caller IDs can now access local COVID-19 hotlines at no additional charge in 17 countries. Lina Zaboras, CEO of DIDWW, said, “DIDWW leverages and opens up its global access to local telecommunications infrastructure to facilitate another essential service. While enabling local dialing to emergency and short numbers is quite challenging in the VoIP industry, we are successfully expanding these services with the latest addition of local dialing to COVID-19 hotlines over our global VoIP infrastructure. We encourage our wholesale customers to enable the access and route these calls for their end-users with the mission-critical DIDWW global network, free of charge.” In a statement, DIDWW noted that so far, they…
Microsoft surprises with new foldable Surface Duo phone running Android Microsoft has unveiled a new dual-screen Android smartphone, the Surface Duo. The folding phone features two 5.6-inch displays that can rotate 360 degrees, which allows it to be fully unfolded as a miniature 8.3-inch tablet. The Surface Duo can run two different apps at the same time, and one of the displays can be used as a game controller or keyboard. Microsoft has incorporated elements of Windows 10X, a new operating system meant for hybrid devices. The company said that the Surface Duo will launch in late 2020, in time for the holiday season. Read more at: https://tinyurl.com/y66mjttm Telefonica Deutschland deploys Infinera DRX for 5G network modernisation Telefonica Deutschland has chosen the Infinera DRX Series to upgrade its national mobile transport network. The Infinera DRX Series is a portfolio of disaggregated routers that combines a carrier-class white box portfolio with Infinera…
