DIDWW, an Irish-based telecom operator providing global telecommunication services, has enabled free outbound calling to COVID-19 hotlines to help collaboration amid widespread coronavirus lockdowns. The company said that all customers using DIDWW outbound trunks and virtual DID numbers as caller IDs can now access local COVID-19 hotlines at no additional charge in 17 countries.
Lina Zaboras, CEO of DIDWW, said, “DIDWW leverages and opens up its global access to local telecommunications infrastructure to facilitate another essential service. While enabling local dialing to emergency and short numbers is quite challenging in the VoIP industry, we are successfully expanding these services with the latest addition of local dialing to COVID-19 hotlines over our global VoIP infrastructure. We encourage our wholesale customers to enable the access and route these calls for their end-users with the mission-critical DIDWW global network, free of charge.”
In a statement, DIDWW noted that so far, they have tested and enabled outbound dialing to COVID-19 hotlines in 17 countries, namely Belgium, Sweden, Denmark, France, Germany, Greece, the United Kingdom, Lithuania, Luxembourg, Bulgaria, the Netherlands, Canada, Russia, Australia, New Zealand, Mexico, and South Africa. The list of numbers and countries is being updated in real-time here.
About DIDWW: The company provides premium-quality and cost-effective services to telecom operators and enterprises around the globe. Services include two-way voice, SMS and local, mobile, national and toll-free virtual phone numbers in 78 countries covering 3747 area codes worldwide. DIDWW global infrastructure supports billions of voice minutes per day with full geo-redundant capabilities, automated quality and abuse monitoring, and sophisticated routing and reporting systems.