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The ‘Global State of CX 2024’ report by CX Network highlights rising concerns about data privacy and security. Eaton’s NetDirector KVM over IP switches allow remote management of up to 32 devices with robust security, space-saving design, and compatibility. DE-CIX study shows 70% of major US Internet Exchanges are now neutral. Lanner unveils the ECA-6051, a high-performance edge AI server.

Cisco has unveiled a $1 billion fund dedicated to investing in AI startups, marking a significant move to strengthen its presence in the AI industry. CEO Chuck Robbins made the announcement at the company’s “Cisco Live” event in Las Vegas, emphasizing that the investment, though modest by AI standards, aims to foster innovative solutions and assist businesses in navigating the AI landscape.

Choosing a VoIP provider requires understanding your business needs. Compare providers based on reviews, pricing, call quality, features, and scalability. Look for bundled calling options, mobile apps, voicemail features, call forwarding, and auto-attendants. Ensure the provider offers integrations with your business tools and guarantees reliable service with strong security measures.

OpenAI has unveiled a deepfake detector specifically designed to identify content generated by its image creator, DALL-E. Initially, this tool will be available to a select group of disinformation researchers for practical testing. In the ever-evolving realm of cybersecurity, technologies like AI-driven deepfake detection, real-time monitoring, and advanced data analytics are reshaping digital security and authenticity. These innovations, often led by startups, are significantly improving the identification of manipulated content, thereby fostering more secure digital environments, according to GlobalData, a prominent data and analytics firm. Vaibhav Gundre, Project Manager for Disruptive Tech at GlobalData, highlighted the growing sophistication of AI-generated deepfakes, which pose substantial risks to individuals, businesses, and society. He noted that advanced detection methods, powered by machine learning, are increasingly effective in identifying and flagging manipulated content. These tools employ techniques such as analyzing biological signals and leveraging powerful algorithms to defend against the misuse of deepfakes for…

A new high-capacity data backbone spanning the UK, Netherlands, Germany, Denmark, and Norway promises increased capacity and redundancy. XL Axiata and Ericsson team up to integrate 4G and 5G services into a cloud-based network. AppDirect introduces AppDirect AI, a secure marketplace allowing users to create AI apps without coding. Cynomi expands its vCISO services to European MSPs and MSSPs, prioritizing data localization.

Sparkle, Italy’s leading international service provider, has entered into a strategic partnership with Tunisie Telecom, Tunisia’s primary telecom operator, to enhance international IP transit services via a new route from Sicily to Milan. Tunisie Telecom, a frontrunner in Tunisia’s telecommunications sector, serves over 6 million subscribers with a comprehensive array of services, including fixed and mobile telecommunications, data centers, cloud services, IoT, and managed security solutions for both individuals and enterprises.