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In an era where voice calls still hold a significant place, a rising wave of voice fraud threatens to shatter this trust. With a shocking 16% of UK consumers falling victim to phone scams last year, global figures paint a worrisome picture. The fact that this issue is not fleeting, the average UK consumer receiving roughly four fraudulent calls per month in 2023, only heightens the concerns.

RingCentral, Inc. (NYSE: RNG), a prominent provider of AI-driven cloud business communications, made a significant announcement at Enterprise Connect 2024 in Orlando. The company introduced the latest iteration of its native, AI-powered contact center, RingCX™, highlighting its extensive feature set, expanded global availability, increased adoption rates, and new CRM integrations.

Intermedia Cloud Communications, a renowned provider of cloud communications and collaboration solutions, introduced its latest venture, Intermedia Healthcare Solutions, at the prestigious Enterprise Connect event. This groundbreaking initiative aims to revolutionize healthcare communications and collaboration through the integration of advanced cloud technology and artificial intelligence (AI).

A recent study conducted by Juniper Research, renowned experts in telecommunications markets, suggests that operators are poised to tap into revenue growth opportunities by targeting enterprise markets, particularly cellular IoT. Despite significant investments in 5G networks, operators have struggled to monetize consumer adoption of 5G, failing to command substantial price premiums over 4G services.

Tillman FiberCo, LLC, a leading provider of fiber optic broadband infrastructure, has announced a significant expansion of its 100% Fiber-to-the-Premise (FTTP) network in Florida. The expansion aims to cater to the growing demand for high-speed internet access in various regions across the state, including Tampa Bay, Panhandle, South and Southwest Florida, and several major cities like St. Petersburg, Fort Myers, Naples, Pensacola, Miami, Palm Beach, Ft. Lauderdale, and Kissimmee.

In a stark warning delivered at a regional investment banking conference in Tallinn, Estonia, Ericsson CEO Börje Ekholm highlighted Europe’s precarious position in the global telecom arena. Emphasizing the urgent need for regulatory reform and innovation prioritization, Ekholm cautioned that Europe’s telecom industry is trailing far behind its counterparts in the US, China, and India.