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For telecommunication service providers to succeed in this fast-growing industry, it is essential to develop a marketing strategy that enables organizations to build long-term relationships with their customers. The telecommunications industry, like many other industries, is constantly changing. These changes include technological advances, market innovations, adjustments in consumer behavior and more. Telecommunications companies that listen to the market and are not stuck in their old ways are the most successful enterprises.

DIDWW joins GSMA DIDWW, a global cloud communications service provider, has announced that it has become an associate member of the GSMA, an industry organization that represents the interests of mobile operators around the world. The GSMA supports the latest technological innovations and the development of the mobile ecosystem to promote digital transformation and industrial growth. GSMA membership allows DIDWW to actively take part in technical working groups, establish new business relationships, and develop strategies that will greatly contribute to the wider adoption of hosted VoIP services. Read more at: https://tinyurl.com/4urtcbtz Mediacom to expansion broadband to 500K locations The US operator Mediacom has revealed its plan to provide high-speed broadband to another 500,000 under-serviced homes and businesses over the next three years. This scaling-up will include a combination of new facilities supported by state and federal broadband grants, line extensions and the development of fixed wireless access (FWA) using recently…

When a new technology or opportunity is created, it is up to industry verticals to decide how, when, and where to exploit its potential. Communication service providers (CSPs) will find it challenging to adopt and implement technology such as blockchain. We have already discussed the benefits and possibilities of blockchain for telecommunication providers. While the benefits of adopting blockchain in the telecommunications business are clear, putting the theory into practice may not come easily. It is important that Communication Service Providers (CSPs) work in synergy, looking beyond obvious solutions if they are to take full advantage of the potentially huge advantages distributed ledger technology can offer. The following advice on adopting blockchain are based on the onerous experience of early adopters of blockchain. Collaborating and sharing of information Telecommunications companies can substantially improve their services by sharing or joining forces with each other. It is vital that these companies work together…

Spain approves entry for MWC participants  The organizers of the Mobile World Congress 2021, which will take place in Barcelona this summer, have received much-needed good news from the Spanish government. Spain currently bans “non-essential” travel to and from non-EU/Schengen countries. But the GCMA, which manages the MWC, has announced that people who have registered for the event will be classified as “highly skilled workers” and therefore will be excused from this restriction. The GSMA intends to provide the Spanish authorities with details of all registrants and registrants will also be provided with a confirmation of participation.  Read more at: https://tinyurl.com/35z7nub5 Lumen signs a deal with T-Mobile US Lumen Technologies has taken a major step in expanding its latest edge computing service with a new deal with T-Mobile US. This agreement will allow Lumen to receive access to the operator’s 5G network to reach more of the company’s customers. The…

The global telecommunication services provider, DIDWW, is committed to continuous improvement and is always pushing the boundaries to enhance the customer experience. The company has announced an expanded feature set for its cloud communications platform, which now includes  a “billing cycle” capability.   This highly useful feature allows customers to set the specific number of billing cycles before their DID subscription expires, making inventory administration convenient and easier to plan ahead. By taking advantage of this new feature, customers will be able to manage their DID numbers in a more efficient and productive manner by customizing and automating the ordering process to fit any use-case.   The DIDWW self-service portal offers an easy way to order, configure and manage virtual numbers in real-time. The latest update to this platform is a perfect example of how to simplify the DID management process and enhance business productivity. The company continues to add innovations to the user…

Orange launches satellite broadband service in France Orange-owned satellite broadband business Nordnet has officially launched its satellite broadband service in France. As is well known, Neosat provides broadband services of up to 100 Mbps to homes and businesses in areas with poor connectivity for less than €40 per month. Nordet launched its services just as a new generation of satellite broadband services is beginning to emerge around the globe. The company packages satellite broadband services with a fixed-line telephone service, together with unlimited calls to fixed and mobile telephones and certain other destinations. Read more at: https://tinyurl.com/ap4rdryh Microsoft acquires Marsden  In continuation to expand its capabilities to better serve industry verticals, Microsoft has acquired The Marsden Group, the company’s current partner focused on rapid prototyping and digital transformation for industrial customers. The acquisition of Marsden, an existing Microsoft Gold partner, will accelerate Microsoft’s capability to take advantage of its cloud,…

Mobile World Congress 2021 to require a negative Covid test for entry GSMA, the organization hosting the Mobile World Congress 2021, has announced a health and safety plan for its event. Of course, requirements include doing all the usual things such as wearing masks, washing hands, keeping distance, and following the proper sneezing and coughing esthetics, but there are more specific safety outlines. One of the most important stipulations in place will be the  requirement of proof of a negative Covid test, which will be fully managed by the MWC app. Read more at: https://tinyurl.com/5ssd8d8u Intel to tackle data privacy with DARPA Intel has become a part of the Defense Advanced Research Projects Agency (DARPA) as a research partner to help run its Data Projection in Virtual Environments (DPRIVE) program. This program is seeking ways to improve fully homomorphic encryption (FHE), that allows the processing of encrypted data without the…

Ever since VoIP disrupted the telecom sector, things have never been the same. In today’s fast track world everyone is familiar with this technology. Maybe not by name, but certainly with the use of it. By using VoIP with a capable Internet connection, you can call anyone, anywhere in the world, without paying your network service provider for the call. Starting to sound familiar, right? Today, VoIP is the dominant force in telecoms and continues to grow in influence. VoIP is becoming more and more valued by the companies requiring communications, which basically includes every company in existence today. It is predicted that the VoIP market will grow by 12% between 2019 and 2025. All thanks to its low cost, decentralization and extensive capacity. It is clear that VoIP is adapting to the cosmopolitan era that Immanuel Kant philosophized about. It is clear – VoIP advancement continues to strengthen its…

Google and Intel team up on 5G and edge network solutions Google Cloud has announced that it is working with Intel to establish reference architectures and integrated solutions for communications providers to help them deploy 5G and edge network solutions. To achieve the cloud native 5G goals, the partnership encompasses a full suite of telecommunications, along with application providers, carriers and communications service providers, hardware vendors and global telecommunications networks, with the goal of  the cost and time to market required by the telecommunications industry. Intel is already the most powerful participant in the data center hardware market, but is keen to repeat that success with edge infrastructure. Read more at: https://tinyurl.com/34fv5aps  Deutsche Telekom tests solar panels to power mobile sites  Deutsche Telekom (DT) has announced that in the second half of 2020, the company was testing the use of solar panels to power its mobile infrastructure. In a new…

Verizon Business has announced the addition of Genesys Cloud as part of its global customer experience and contact center offerings. Together with Genesys, the company is able to offer its business customers a cloud-based contact center solution. Genesys Cloud will provide businesses with access to the Verizon network and include a contact-center-as-a-service solution to communicate with their customers.   The Cloud-based Contact Center as a Service from Genesys enables businesses to deliver a customer experience (CX) that is top class. The solution is delivered on an end-to-end, cloud-based remote access platform that takes advantage of Verizon’s network. In addition, the Verizon Business customer experience portfolio includes Genesys Engage subscriptions, that provides a passage from on-premises to hybrid cloud and public or private cloud deployments.   Furthermore, because contact centers rely on digital, primarily remote operations, Genesys Cloud will allow remote agents to take advantage of all the capabilities the contact…