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Verizon drives towards its goal of net zero carbon emissions Verizon has used the proceeds from its most recent $1 billion green bond to sign a number of renewable energy purchase agreements (REPAs) in an effort to make its operations more ecologically friendly. These REPAs encompass around 910 megawatts of new renewable energy producing capacity throughout seven states in the USA, with wind turbines accounting for around 51% and solar panels for the remaining 49%. By 2025, the operator claims it will have sourced or generated renewable energy equal to 50% of its annual electricity use. Read more at: https://tinyurl.com/4fzb629n Broadvoice to officially launch GoContact BPO offering At the Call & Contact Center Expo US, Broadvoice, a supplier of hosted voice, unified communications (UC) and SIP Trunking services for businesses, will demonstrate its new contact center solution for the business process outsourcing (BPO) sector. This new offering is the result…

In conjunction with key local industry experts, BAI Communications, a worldwide communications infrastructure provider, has launched the next phase of its international growth plan with its entrance into Italy. The company’s goal is to deliver neutral host connected infrastructure solutions to one of Europe’s strongest telecoms markets.   BAI Italia is the company’s first European business outside of the United Kingdom and Ireland, bolstering its position as a regional leader in 5G and shared infrastructure. BAI Italia will focus on providing low latency and limitless capacity neutral host networks to ensure that Italians can remain connected in congested metropolitan areas.   The group’s vast capabilities will be leveraged by the experienced leadership team to design, develop, manage and fund the critical connectivity infrastructure required to advance digital innovation. The organization will expand existing connections with mobile network operators (MNOs), businesses and municipalities to create a future-ready platform that will be…

Lleida.net, a technology services firm, has secured a new deal with the Spanish telecoms giant Telefonica Global Solutions (TGS) to deliver a broad range of SaaS services to TGS customers around the world.   Registered SMS, Registered email, and Lleida.net platforms such as Click & Sign and Openum are all part of SaaS services. Under the terms of the agreement, Lleida.net will deliver SaaS services to TGS clients in Argentina, Colombia, Ecuador, Peru, Venezuela, Uruguay, Mexico, Brazil, Guatemala, El Salvador, Panama, Nicaragua, Costa Rica and Chile. Since 2016, Lleida.net has collaborated with Telefonica’s wholesale, roaming and international divisions.   Telefónica Global Solutions is the Telefónica business division responsible for providing innovative solutions in digitalization processes. It has over 1,500 clients in 170 countries and 110 points of presence that transport an average of more than 15 billion phone minutes per year while transferring 130 petabytes of roaming data. The Telefónica…

Sky, the European broadcaster and telecommunications company, has established a two-year cooperation with Sir Lewis Hamilton’s philanthropic organization, Mission 44, to address the disproportionately high number of school exclusions among Black pupils in the UK.   The agreement is part of Sky’s £30 million commitment to combating systematic racism, and Mission 44 will receive over £1 million over a two-year period. Sky has previously established a fund to help Black company owners in the UK as part of its £30 million pledge to make a difference in areas affected by racism and to utilize the power of its voice and platform to address racial injustice. Sky has also committed to a three-year relationship with Kick It Out, which aims to promote inclusiveness in football and make it easier for fans to report prejudice.   Sky’s collaboration with Mission 44’s  social projects such as grant funding for Multi-Academy Trusts to invest…

By 2026, the global market for A2P SMS is expected to be worth $74.7 billion. The rising usage of customer and employee engagement by large and medium-sized businesses around the world is expected to fuel this growth in the global market.   A2P messaging, also known as application-to-person messaging, describes any type of traffic in which a person receives messages from an application. This type of communication is often referred to as professional or enterprise messaging, and  generally consists of one-way messages that do not require a response. Given that over 98% of text messages are opened, A2P messages are very likely to be read, providing businesses with a cost-effective option for improving customer interaction.    A2P SMS is used by a wide range of companies and industries to send messages to customers, including banking notifications, marketing notifications, two-factor authentication SMS authorizations, automated booking confirmations, as well as to deliver…

AWS announces 3 new Local Zones AWS has announced that AWS Local Zones in Atlanta, Phoenix and Seattle are now generally available. Customers in these three metro regions can utilize these new Local Zones to deliver apps that require single-digit millisecond latency to end users or for on-premises deployments. The company presently has 17 Local Zones spread over 16 metropolises. Each zone provides select services inside Local Zones near population centers, typically where Amazon does not already have a data center footprint. Read more at: https://tinyurl.com/4ahzesr3 The Club collaborates with Google Cloud The Club, HKT’s loyalty program and digital enterprises arm, has inked a collaboration agreement with Google Cloud to build a hyper-personalization platform named ‘Copernicus.’ This platform will be integrated throughout The Club’s business pillars into its digital environment.  The Club hopes to give clients a personalized online digital experience by combining the network and database with Google Cloud…

Verizon and AT&T delay 5G rollouts After initially refusing to postpone the launch of their new 5G service which had been set for January 5, 2022, AT&T and Verizon have decided to delay the rollout by two weeks. According to airline industry representatives, a last-minute draft agreement was first negotiated with AT&T and subsequently with Verizon. Aviation officials are concerned that the new technology will interfere with flight altitude-measuring equipment. Read more at: https://tinyurl.com/2p8sbzc7 Amazon, Cisco and Lockheed Martin collaborate on a space mission Callisto, a tech demonstration payload, will be deployed onboard NASA’s Orion spacecraft during its unmanned Artemis I trip around the Moon, thanks to a collaboration between Cisco, Amazon and Lockheed Martin. The goal is to determine if voice and video communication technology can assist astronauts and increase their mission efficiency and situational awareness. The Callisto payload has bespoke hardware and software created by the three companies…

Samsung Electronics has named its newly merged mobile phone and home appliance business the DX (Device eXperience) Division, representing the company’s focus on consumer demand in a range of electronics, as well as its continuous commitment to provide consumers with innovative and meaningful experiences.   The organization will focus on offering exceptional customer experiences by providing services and solutions that match the demands of users, as well as a diverse variety of products ranging from TVs and appliances to smartphones and network equipment. The company hopes to improve synergies across numerous industries and generate distinctive goods and services through the DX Division.   This new division, led by Vice Chairman and CEO Han Jong-Hee, will include the Visual Display Business, Digital Appliances Business, Health and Medical Equipment Business, MX Business and Networks Business. The renaming reflects the company’s increased global leadership and longer-term future-oriented corporate structure.   In keeping with…

Samsung to undertake a structural reorganization Samsung has announced yet another dramatic reorganization, this time separating the corporation into just two units: Device Solutions, which handles semiconductors, and the SET Division, which includes the mobile, consumer and television businesses. The reorganization looks to be strategic, indicating a change in focusing on the highly successful semiconductor market. Consolidating the consumer electronics and mobile companies should assist to streamline the company’s overall operations and improve synergies across the many sectors. Read more at: https://tinyurl.com/4e78wsfd AT&T to upgrade US Coast Guard network The Defense Information Systems Agency has selected AT&T to combine and enhance the US Coast Guard’s diverse data networks, awarding the company a $161 million, 11-year contract. AT&T will provide an IP-based Wide Area Network as well as ethernet, virtual private networking, private lines, fixed wireless, optical wavelength and commercial satellite connectivity to the Coast Guard. The contract was granted as…

Snom Technology, a premium worldwide brand for IP telephony in the business and industrial sectors, is known for its proximity to the market and the continuous involvement of partners and customers in the development of new products, which is also achieved through market surveys.  A representative survey, commissioned by Snom and carried out in the UK, Germany, France, Italy and Spain, by the independent research institute Norstat in November 2021, aimed to identify the opinion of users of IP desk phones in relation to more eco-friendly terminals, and to find whether – in the face of increased sustainability – the market would be willing to accept a possible price increase. What is the value of sustainability? Of the 1,937 European respondents, 66% currently use corded telephones at work. Despite each country having unique preferences, the survey confirmed that company desk phones still have a high market share – even…